Company Description We are Accor We are a worldwide Augmented Hospitality leader We are more than 230 000 hospitality experts placing people at the heart of what we do creating current connections emotions for our guests nurturing real passion for service and achievement beyond limits We re so much more than hotels we re creating innovative lifestyle experiences whether you live work or play Blaze your own trail from 40 hotel brands restaurants nightclubs spas co-working spaces and tech start-ups Building on the strength of our teams and our strong holistic ecosystem of brands solutions we are breaking new ground to shape the hospitality of tomorrow and inspire new ways to experience the world Accor Academy Learning Governance Act as the regional custodian of the Accor Academy ensuring consistent deployment of learning standards across South Asia Oversee delivery of corporate brand and functional training programs across hotels Ensure learning needs are identified prioritized and delivered in line with business requirements Govern learning content certifications learning pathways and assessment processes Track training delivery participation feedback and learning effectiveness through robust MIS and reporting Learning Development Strategy Define and execute the regional L D strategy aligned with business goals and growth plans Translate global learning frameworks into regionally relevant and impactful solutions Develop annual learning plans budgets and success metrics Drive a strong culture of continuous learning and capability building Leadership Capability Development Design and deliver leadership development programs for Supervisors Managers and Senior Leaders Build leadership pipelines and readiness for critical roles Strengthen functional capabilities across hotel operations and support functions Embed people leadership service excellence and performance culture across the region Pre-opening Transformation Support Lead L D strategy and execution for hotel pre-openings re-brandings and major change initiatives Approve and govern pre-opening training plans and budgets Partner with hotel leadership teams to ensure timely training rollouts and operational readiness Support transformation initiatives through structured learning and change enablement Regional Team Leadership Lead coach and develop regional L D teams across South Asia Build strong internal trainer capability and succession within the learning function Encourage collaboration knowledge sharing and best practices across markets Role-model organizational values and foster a strong learning culture Stakeholder Owner Engagement Partner with General Managers to align learning initiatives with business priorities Act as a trusted advisor on people capability workforce readiness and talent development Present learning plans progress and impact at regional and leadership forums Qualifications Bachelor s Degree in Hotel Management Postgraduate qualification in Human Resources Learning Development or Management preferred 15 years of progressive experience in hospitality Learning Development 7-10 years in a senior or regional L D leadership role Proven experience with leadership development academies and hotel pre-openings Additional Information A strategic and hands-on L D leader with deep understanding of hospitality operations Comfortable working in a multi-brand multi-location and multicultural environment Strong influencer with senior stakeholders and hotel leadership teams Passionate about learning innovation leadership development and people growth
📌 Director Learning & Development (Gurugram)
🏢 Accor
📍 Gurugram
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