- Store Manager Lahore Watch Co Karol Bagh South Ex Position Store ManagerLocation Karol Bagh South ExtensionDepartment Retail OperationsReporting To Director Area ManagerRole Overview The Store Manager is responsible for the overall performance operations sales growth customer experience and team management of the store This role demands leadership discipline strong brand understanding and the ability to maintain a premium shopping experience expected in a luxury watch retail environment Key Responsibilities1 Sales Leadership Revenue Growth Achieve monthly quarterly and annual sales targets Drive upselling cross-selling and premium product positioning Monitor individual team performance and guide them to improve conversion rates Understand trending products fast movers and customer buying patterns 2 Customer Experience Management Ensure every customer receives a warm welcome and premium service Resolve escalations complaints and service-related issues professionally Maintain long-term client relationships and build repeat business Oversee proper handling of warranties service intakes and product demonstrations 3 Store Operations Management Ensure daily opening closing procedures are followed Oversee counter operations billing cash UPI card reconciliations Maintain SOPs across displays cleanliness stock arrangement and security Ensure visual merchandising as per Lahore Watch Co and brand guidelines Seiko Orient etc 4 Team Management Training Lead train motivate and discipline the sales team Oversee staff roster attendance grooming standards and behavior Conduct product training sales technique coaching and daily briefing Address performance gaps and ensure a positive work environment 5 Stock Inventory Control Supervise inward outward stock SKU counting and stock accuracy Ensure product safety proper locking and complete inventory hygiene Report shortages damages and fast-moving inventory patterns Coordinate stock rotation with marketing brand team as required 6 Store Maintenance Compliance Ensure AC servicing lighting display counters and storage areas are functional Report repairs and ensure the store is always in a premium tidy and brand-consistent condition Ensure safety hygiene and compliance with company policies 7 Reporting Documentation Prepare daily sales reports footfall logs and performance dashboards Share weekly action plans and store feedback with management Maintain complete documentation for service warranty customer details and SOP compliance Required Skills Qualifications 3-7 years of experience in retail management watch jewelry luxury retail preferred Strong leadership and customer-handling skills Good communication in Hindi English Excellent product knowledge training will be provided Strong understanding of billing POS inventory systems and reconciliation Professional appearance and behavior Expected Traits High ownership and responsibility Polite calm and solution-oriented Ability to handle demanding customers and pressure situations Trustworthy disciplined and team-centric Compensation Salary As per experience incentives Perks Staff discounts performance bonuses training development programs Work Timing Karol Bagh 11 00 AM - 8 00 PM South Ex 11 00 AM - 8 30 PM Job Type Full-time Pay 20 000 00 - 30 000 00 per month Benefits Commuter assistance Work Location In person

📌 Store Manager (New Delhi)
🏢 Lahore Watch
📍 New Delhi