We are looking for a detail-oriented and customer-focused B2C Ticketing Executive to manage ticket booking modifications and customer queries for individual clients The ideal candidate should have at least 1 year of experience in handling B2C ticketing preferably in the travel airline or events sector Key Responsibilities Handle end-to-end ticket booking domestic international for individual B2C clients Process changes cancellations and reissuance of tickets as per client requests Provide accurate fare quotations availability and itinerary planning Coordinate with airlines GDS systems Amadeus Galileo Sabre etc or event ticketing platforms Ensure timely delivery of tickets and confirmations to customers Handle customer queries via calls emails and chat with professionalism and clarity Maintain updated records of all bookings and communications Resolve post-sale issues such as refunds or reschedules Stay informed about industry trends airline policies and promotional fares Key Requirements Experience Minimum 1 year of experience in B2C ticketing travel airline or event sector Education Graduate or Diploma in Travel Tourism Hospitality related field Proficiency in any GDS Amadeus Sabre Galileo or ticketing platforms Strong customer service and communication skills Basic computer skill Job Types Full-time Permanent Advantages Cell phone reimbursement Paid sick time Provident Fund Language English Preferred Work Location In person

📌 Ticketingc (West Bengal)
🏢 AROOHA HOLIDAYS
📍 West Bengal