Job Title Accounts Receivable Sales Location Kottat Chalakudy Department Sales Customer Relations Experience Required 1-3 years Employment Type Full-time Job Summary We are seeking a motivated and detail-oriented Customer Relations Officer to join our team This role involves payment collections and managing client information maintaining accurate documentation and providing essential support to the sales department The ideal candidate will be a strong communicator with a customer-first mindset and excellent organizational skills Key Responsibilities Collect and verify customer details through calls emails and in-person interactions Maintain and update client records in CRM systems and internal databases Ensure data accuracy confidentiality and compliance with company policies Prepare and manage client documentation including contracts forms and service records Organize and maintain digital and physical filing systems Generate periodic reports on customer interactions and feedback Coordinate with the sales team to ensure timely follow-ups and client communication Assist in scheduling meetings demos and presentations Support lead tracking and campaign documentation Respond to customer inquiries and provide accurate information Resolve basic customer issues or escalate to relevant departments Ensure a positive customer experience through skilled and courteous service Skills Qualifications Bachelor s degree in Business Administration Marketing or a related field 1-3 years of experience in customer service client relations or sales support Experience in the IT sector is desirable and will add weight to the application Skills Excellent verbal and written communication skills Strong organizational and documentation abilities Proficiency in MS Office and CRM software Ability to multitask and work in a fast-paced environment Attention to detail and problem-solving mindset What We Offer Competitive salary and performance-based incentives A collaborative and inclusive work environment Opportunities for career growth and skill development