Key Responsibilities1 Answer and direct phone calls efficiently 2 Handle guest complaints and concerns professionally 3 Provide information about hotel services and facilities 4 Take messages and relay them to the relevant departments 5 Maintain a record of incoming and outgoing calls 6 Collaborate with other departments to resolve issues Additional Tasks1 Greet callers politely and courteously 2 Manage multiple calls simultaneously 3 Escalate complex issues to supervisors or engineers 4 Stay updated on hotel services events and promotions Skills Required1 Excellent communication and interpersonal skills 2 Ability to multitask and handle pressure 3 Basic knowledge of hotel operations 4 Familiarity with telephone systems and technology Job Type Full time Pay 8 086 00 - 15 028 33 per month
📌 Front Desk Attendant (engineering Department) (Tamil Nadu)
🏢 JENNEYS RESIDENCY PRIVATE
📍 Tamil Nadu
Reply to this offer
Impress this employer describing Your skills and abilities, fill out the form below and leave Your personal touch in the presentation letter.