Head Technician Department Service Workshop Location Infinity Hyundai Jharsuguda Reporting To Workshop Manager Service Manager Job Purpose To lead the team of technicians in carrying out efficient vehicle diagnosis repair and maintenance as per Hyundai standards ensuring high-quality workmanship timely delivery and customer satisfaction Key Responsibilities Technical Leadership Work Management Training Development Quality Compliance Customer Satisfaction Key Skills Competencies Strong technical knowledge of Hyundai vehicles Expertise in advanced diagnostics and troubleshooting Leadership and team management skills Good communication and problem-solving ability Knowledge of workshop systems tools and diagnostic software Qualification Experience Diploma ITI in Automobile Mechanical Engineering Minimum 5-7 years of hands-on experience in automobile workshop Prior Hyundai dealership experience will be an added advantage Performance Indicators KPIs First Time Right FTR percentage Workshop productivity and efficiency Repeat repair ratio Customer satisfaction scores Technician training and development records Job Type Full-time Pay 11 598 41 - 20 299 28 per month Perks Health insurance Provident Fund Work Location In person

📌 Head Technician (Jharsuguda)
🏢 Infinity Hyundai
📍 Jharsuguda