2 - 5 Years 1 Opening Bengaluru Kolkata Role description About the Role As a Senior Associate in the Go to Market GTM Operations team you will play a critical role in enabling operational excellence across Grant Thornton s global Marketing and Sales functions This role is ideal for someone who thrives on bringing structure to ideas excels in documentation and enjoys working across teams to drive clarity and consistency You will act as an internal consultant supporting planning and activation and process optimization efforts while ensuring that all initiatives are well-documented standardized and scalable You will work closely with cross-functional teams to ensure operational efficiency and strategic alignment Key Responsibilities Process Documentation Standardization Translate ideas and evolving processes into clear structured documentation including SOPs playbooks templates and workflows Ensure consistency and accessibility of documentation across GTM and adjacent verticals Maintain a central repository of GTM operational assets for easy reference and reuse Project Management Operational Support Support GTM initiatives from planning through execution ensuring alignment with strategic goals Create and manage project documentation such as charters timelines status updates and retrospectives Coordinate with cross-functional teams to track progress and resolve roadblocks Insights Reporting Generate actionable insights from GTM activities and performance data Build dashboards and reports to monitor effectiveness and identify opportunities for improvement Support leadership with data-backed recommendations and visualizations Strategic Planning Activation Assist in translating strategic objectives into operational plans and execution roadmaps Collaborate with global stakeholders to support campaigns and initiative rollouts Cross-Functional Collaboration Serve as a connector between Marketing Sales and Operations teams to ensure alignment and knowledge sharing Facilitate workshops working sessions and documentation reviews to drive clarity and consensus Qualifications Experience Bachelor s degree in business administration Marketing Communications or a related field MBA preferred 4-6 years of experience in marketing operations sales enablement internal consulting or documentation-heavy roles Proven experience in creating and managing SOPs templates and structured documentation Strong project management skills Familiarity with tools like Wrike or similar MS Project MS Planner Visio or similar Smartsheet preferred Workflow automation tools like Power Automate positive to have MS Visio experience Proficiency in data analysis and visualization tools Excel Power BI Excellent written and verbal communication skills with a keen eye for detail and structure Experience working in a global or matrixed organization is a plus About Grant Thornton INDUS Grant Thornton INDUS comprises GT U S Shared Services Center India Pvt Ltd and Grant Thornton U S Knowledge and Capability Center India Pvt Ltd Grant Thornton INDUS is the shared services center supporting the operations of Grant Thornton LLP the U S member firm of Grant Thornton International Ltd Established in 2012 Grant Thornton INDUS employs professionals across a wide range of disciplines including Tax Audit Advisory and other operational functions What sets us apart isn t just what we do - it s how we do it We support and enable the firm s purpose of making business more personal and building trust into every result We re collaborators - obsessed with quality and ready for anything - who understand the value of strong relationships Our professionals are well integrated to seamlessly support the U S engagement teams help increase Grant Thornton s access to a wide talent pool and improve operational efficiencies Empowered people bold leadership and distinctive client service are imbibed in the culture at Grant Thornton INDUS We are a transparent competitive and excellence-driven firm that offers an opportunity to be part of something significant In addition professionals at Grant Thornton INDUS serve communities in India through inspirational and generous services to give back to the communities they work in Grant Thornton INDUS has its offices in two locations in India - Bengaluru and Kolkata

📌 Shared Service Excellence - Associate (West Bengal)
🏢 Grant Thornton
📍 West Bengal