Job description- Supervise and support front office staff in delivering excellent service to all guests Assist with the management of daily front desk operations including guest check-ins check-outs room assignments and billing Resolve guest complaints and requests promptly and professionally Monitor performance appearance and attendance of front desk employees Ensure compliance with hotel policies procedures and standards Coordinate with housekeeping and other departments to ensure room readiness and efficient service delivery Handle VIP and special guest requirements with discretion and care Conduct daily briefings and ensure smooth shift transitions Support the Front Office Manager in administrative tasks including scheduling training inventory and report generation Maintain up-to-date knowledge of hotel services amenities policies and promotions Assist in ensuring all health safety and emergency procedures are understood and followed Qualifications- Bachelor s degree or diploma in Hospitality Management or a related field Minimum of 4-6 years experience in front office operations with at least 2 year in a supervisory role Proficient in hotel management software e g IDS WINCLOUD Excellent interpersonal leadership and problem-solving skills Strong communication skills both verbal and written Customer service-oriented with attention to detail Ability to work flexible hours including weekends holidays and shifts Job Types Full time Permanent Pay 22 000 00 - 27 000 00 per month Benefits Food provided Health insurance Provident Fund Schedule Day shift Morning shift Night shift Supplemental Pay Performance bonus Yearly bonus Experience total work 3 years Preferred Work Location In person Application Deadline 26 07 2025

📌 Assistant Front Office Manager (Chhattisgarh)
🏢 Hotel Vennington Court
📍 Chhattisgarh