Country India Working Schedule Full-Time Work Arrangement Hybrid Relocation Assistance Available No Posted Date 24-Jul-2025 Job ID 10938 Description and Requirements Hyderabad Site S S Role Ensure processes involving operations at Hyderabad are institutionalized in a manner consistent with processes MGCC Corporate Functions Perform value added analyses to generate management information and help improve processes Review generate reports to monitor performance Develop efficient and effective reporting processes Ensure compliance with internal policies and procedures external regulations and information security standards Manage partner stakeholder visits Manage budgets invoicing actuals along with other partners points of contacts Manage site budgets - team budget governance team budget conferences and another events budget Lead and drive communications through Yammer other available channels Responsible for planning tracking enabling execution communicating progress against key focus areas of Hyd - Talent acquisition onboarding training finance facilities IT senior management reporting follow-ups alignment with partners across various functions at MGCC Run Hyd Site MBR Quarterly chaired by MGCC CF leader nce In Years 8-12 years of experience in operations and project management in large enterprises with operations across countries different time zones matrix structures PMO Support Consulting Business Process Techology Off-shoring Financial Institutions Insurance industry Experience on PMO Support Project Management will be mandatory Should have 5-8 years of customer management experience Pref US Technical Skills Strong Program Project Management skills Self-starter who is innovative with solutions Ability to work in a cross-cultural environment Proficient in Microsoft PowerPoint Excel including pivot tables lookups data validation etc Proven ability to collaborate with other areas including IT Finance Governance Training etc Ability to interpret data and generate business insights to provide support or develop recommendations Ability to exercise judgment to make decisions for less defined issues and selects methods and techniques for obtaining solutions Understanding of strategy and business transformation frameworks and methods bility to continuously learn new methods and best practices Understand best in class operations models that benchmark superior delivery levels on global assignments Written and verbal communication skills are a pre-requisite for this role Must be a team player and good people person Education Bachelor s master s degree in any Finance or relevant domain MBA or financial services industry experience preferred About MetLife Recognized on Fortune magazine s list of the 2025 World s Most Admired Companies and Fortune World s 25 Best Workplaces TM for 2024 MetLife through its subsidiaries and affiliates is one of the world s leading financial services companies providing insurance annuities employee benefits and asset management to individual and institutional customers With operations in more than 40 markets we hold leading positions in the United States Latin America Asia Europe and the Middle East Our purpose is straightforward - to help our colleagues customers communities and the world at large create a more confident future United by purpose and guided by empathy we re inspired to transform the next century in financial services At MetLife it s AllTogetherPossible Join us