About Us Join our World of Talent Global culturally diverse inclusive and innovative - welcome to AMS where talent is our world Over the last two decades AMS has redefined the landscape of talent outsourcing and consulting From pioneering the concept of RPO to continually revolutionizing how organizations approach talent acquisition AMS stands as a world leader in the industry Committed engaged and inspired we feel a real sense of belonging and all have one thing in common a real passion for talent Become part of this world and make a difference with us The Role This is relevant for India only 3-5 years of experience Purpose and position in organisation Volume and Standard Touch Recruiters will support client hiring managers with filling their vacancies to target start dates ensuring all quality thresholds and SLAs KPIs are met They will manage the end-to-end recruitment process working in conjunction with colleagues in teams such as Sourcing and Administration utilising relevant recruitment technology applications They will deliver excellent recruitment services to the client in line with agreed service levels acting as the custodian of candidate quality and the hiring manager experience Reports to Team Leader or Manager - Client Services People Manager - No Career Level - 2 - Specialist Performance Outcomes Accountabilities Stakeholder Relationships Maintain or achieve x improvement on average annual Client CSAT score Maintain or achieve x improvement on average annual Candidate CSAT score Recruitment Delivery x compliance against client SLAs KPIs x liabilities for failed SLAs KPIs where applicable and measurable for the client Achieve exceed monthly hiring productivity target Technology and Compliance x data integrity and reporting accuracy for all required ATS and CRM manual tracker data fields as outlined in the account operations manual x compliant with all relevant legislation client compliance AMS Business Assurance requirements Key Responsibilities Client Stakeholder Relationships Create and maintain trusted partner relationships with hiring managers Talent Acquisition Managers This includes being responsible for the end-to-end delivery of recruitment services to them advising them on the recruitment process and ensuring that timelines are correctly identified and met Inform attraction strategies working with Sourcing and hiring managers to correctly identify approach based on market and hiring demands Make recommendations for best fit and skills profile coaching hiring managers on what may or may not be achievable Internal Stakeholder Relationships Monitor funnel metrics in partnership with Sourcing to ensure bottlenecks are identified and addressed ahead of time Collaborate effectively with relevant teams such as Sourcing and Administration teams to ensure a smooth client and candidate experience Mentor supporting teams such as Sourcing and Administration teams on best practice approaches and client culture supporting them in achieving success in their roles Recruitment Delivery Ensure the recruitment service is delivered in line with contractual obligations and client service level agreements Lead vacancy consultation discussions in partnership with the Sourcer to agree the recruitment plans with hiring managers- this includes role requirements sourcing strategy DEI requirements pay range agreed timeframes responsibilities of all involved and the selection process Collaborate with Sourcing team on the iterative process of narrowing down high-quality candidates and jointly review the shortlist with the hiring manager Deliver excellent candidate experience in conjunction with the Sourcer managing candidate satisfaction with the recruitment experience from initial interview to start date Support the hiring manager with hiring decisions and guide them in determining an appropriate offer Manage the offer process and close the candidate Proactively manage future demand by facilitating demand planning meetings to discuss forecasts with client resourcing lead team Where relevant support development of Assessment Centre plan Implement Talent Pooling plan and report on progress regularly Key Accountabilities Key Responsibilities Conversion Case Management Working on assigned conversion cases during requisition intake sessions Validate conversion eligibility e g no break in service correct rank non-regulated roles Coordinate with analytics and reporting teams to track conversion volumes and requisition updates Recruitment Operations Manage BrassRing BR requisitions ensuring accuracy in fields such as hire type location and role family Conduct sanity checks initiate pre-offer vetting and manage personal disclosure forms PDFs Facilitate HR interviews compensation discussions and offer form creation Stakeholder Engagement Liaise with hiring managers to confirm conversion intent and gather necessary documentation e g NOC salary slips ID proofs Coordinate with lifecycle teams for onboarding and location OU changes including relocation bonus processing Candidate Experience Ensure timely communication and feedback loops with candidates Guide candidates through application interview and onboarding stages Maintain high standards of engagement and responsiveness Compliance Governance Adhere to SOPs for conversion hiring across regions India APAC Ensure data protection fair hiring practices and legal compliance Monitor hiring restriction lists and HackerRank Code pair requirements where applicable Skills Experience Required Skills Competencies Strong understanding of recruiting recruiting operations and regional employment practices Proficiency in handling multiple HR systems knowledge of BrassRing and HR systems e g SNOW - will be added advantage Excellent stakeholder management and communication skills Detail-oriented with strong organizational and documentation abilities Ability to manage multiple cases and prioritize effectively Preferred Qualifications Experience in recruiting excluding sourcing whilst knowledge of market hiring for contractor-to-perm transitions will be added advantage Familiarity with APAC and India HR compliance frameworks Prior exposure regulated hiring environments Other Why AMS At AMS we recognise the value of different perspectives and experiences in prompting innovation sparking creativity and solving problems We come from every walk of life and our culture is open and inclusive Our people enjoy flexibility autonomy and being trusted to work their way We offer you career opportunities in every direction you want to explore It s our world but you can do it your way We offer Full training and support High value and challenging work A vibrant diverse and collaborative culture Adaptable working A competitive reward and benefits package The opportunity to embark on a recruitment career with one of the world s leading recruitment companies Details may vary slightly depending on your location local labour law etc Our culture of inclusion and belonging We welcome applications from people of all backgrounds and all aspects of employment are based on merit qualifications and business needs We do not discriminate based upon age disability gender identity marriage and civil partnership pregnancy and maternity race religion or belief sex sexual orientation or any other applicable legally protected characteristic If you require any accommodations or have any accessibility needs please reach out via email Talent weareams com or make a member of our Talent Acquisition team aware at any time Hit the Apply now button to get your journey started Details Reference AMS28733 Closing 31 12 2025 Location India Pune Schedule Full Time Business area Recruitment Sector Investment Banking Employment Type Permanent