Tasks This is a unique opportunity to be part of the over-the-air OTA software updates team at Mercedes-Benz Research Development India dedicated to the development provision and diagnosis of OTA updates which enable vehicle owners to enjoy the latest functions and improvements conveniently and efficiently Experience range 6 - 10 years Work location Bengaluru Job description Role OTA Update Campaign Manager The OTA Update Campaign Manager ensures the correct preparation implementation evaluation and monitoring of the corresponding campaigns Development System Integration Production Post Production Customer Campaigns Also responsible for 3rd level support in the context of the Mercedes me connect support concept and for processing the customer tickets assigned to the Software Update service Developing OTA campaigns for customers quality management QM and validation studies Creating and managing OTA update packages of varying complexity Assure quality of the rules with the aid of the product data documentation by the Development department in a system-supported manner The OTA Update Campaign Manager defines key performance indicators with the OTA working group for each campaign as a basis for monitoring and successful implementation of the OTA update Role OTA update package content manager The OTA update package content manager is a technical role with responsibility to provision correct and OTA release compliant update packages for OTA update campaigns Familiar and hands-on skills to run queries read validate update rules at database level Responsible for 3rd level support in the context of the Mercedes me connect support concept and for processing the customer tickets assigned to the Software Update service Work closely with Component managers BTVs of ECU parts towards update package preparation Role End to End responsible Responsibility of the E2E STAR2 3 3M OTA Update Functionality SV - System Verantwortung for the system Softwareupdate in all STAR2 3 3M carlines CFO Softwareupdate for the Mercedes me connect service for all STAR2 3 3M carlines Skills The roles mentioned above will require the candidate s to collaborate effectively with geo-diverse and cross-functional internal teams departments stakeholders as part of the regular way of working Language Strong written and oral communication is a must primary language English German A2 Elementary Level will be a plus Coordination Process and Project Management Robust process and project management skills is a must Overseeing the campaign execution process from pre-campaign phases to full market rollouts Coordinating between interdisciplinary teams for campaign validation and implementation Regular tracking upkeep of milestones report out on overall progress to wide stakeholder bae and ensuring governance standards are met on the project program level Data and Reporting Handling comprehensive reporting and data analysis using excel and other in-house applications of ongoing OTA measures Utilizing platforms like SCC and OTA Data Warehouse for evaluation using tools such as the SCC Software Update Campaign Management Cockpit and other OTA technologies Metadata of field measurements Validate Data quality of reports Support special request reporting demands Organizational topics Steer OTA update working group as a key stakeholder for OTA cloud Participate in OTA roadmap meetings OTA rollout reviews with management work groups Monitoring JIRA checklist Steering customer assistance center support personnel for campaign management execution support Qualifications This is a unique opportunity to be part of the over-the-air OTA software updates team at Mercedes-Benz Research Development India dedicated to the development provision and diagnosis of OTA updates which enable vehicle owners to enjoy the latest functions and improvements conveniently and efficiently Experience range 6 - 10 years Work location Bengaluru Job description Role OTA Update Campaign Manager The OTA Update Campaign Manager ensures the correct preparation implementation evaluation and monitoring of the corresponding campaigns Development System Integration Production Post Production Customer Campaigns Also responsible for 3rd level support in the context of the Mercedes me connect support concept and for processing the customer tickets assigned to the Software Update service Developing OTA campaigns for customers quality management QM and validation studies Creating and managing OTA update packages of varying complexity Assure quality of the rules with the aid of the product data documentation by the Development department in a system-supported manner The OTA Update Campaign Manager defines key performance indicators with the OTA working group for each campaign as a basis for monitoring and successful implementation of the OTA update Role OTA update package content manager The OTA update package content manager is a technical role with responsibility to provision correct and OTA release compliant update packages for OTA update campaigns Familiar and hands-on skills to run queries read validate update rules at database level Responsible for 3rd level support in the context of the Mercedes me connect support concept and for processing the customer tickets assigned to the Software Update service Work closely with Component managers BTVs of ECU parts towards update package preparation Role End to End responsible Responsibility of the E2E STAR2 3 3M OTA Update Functionality SV - System Verantwortung for the system Softwareupdate in all STAR2 3 3M carlines CFO Softwareupdate for the Mercedes me connect service for all STAR2 3 3M carlines Skills The roles mentioned above will require the candidate s to collaborate effectively with geo-diverse and cross-functional internal teams departments stakeholders as part of the regular way of working Language Strong written and oral communication is a must primary language English German A2 Elementary Level will be a plus Coordination Process and Project Management Strong process and project management skills is a must Overseeing the campaign execution process from pre-campaign phases to full market rollouts Coordinating between interdisciplinary teams for campaign validation and implementation Regular tracking upkeep of milestones report out on overall progress to wide stakeholder bae and ensuring governance standards are met on the project program level Data and Reporting Handling comprehensive reporting and data analysis using excel and other in-house applications of ongoing OTA measures Utilizing platforms like SCC and OTA Data Warehouse for evaluation using tools such as the SCC Software Update Campaign Management Cockpit and other OTA technologies Metadata of field measurements Validate Data quality of reports Support special request reporting demands Organizational topics Steer OTA update working group as a key stakeholder for OTA cloud Participate in OTA roadmap meetings OTA rollout reviews with management work groups Monitoring JIRA checklist Steering customer assistance center support personnel for campaign management execution support

📌 Ota - Campaign Management (Bengaluru)
🏢 Nameless
📍 Bengaluru