About MUFG Global Service MGS MUFG Bank Ltd is Japan s premier bank with a global network spanning in more than 40 markets Outside of Japan the bank offers an extensive scope of commercial and investment banking products and services to businesses governments and individuals worldwide MUFG Bank s parent Mitsubishi UFJ Financial Group Inc MUFG is one of the world s leading financial groups Headquartered in Tokyo and with over 360 years of history the Group has about 120 000 employees and offers services including commercial banking trust banking securities credit cards consumer finance asset management and leasing The Group aims to be the world s most trusted financial group through close collaboration among our operating companies and flexibly respond to all the financial needs of our customers serving society and fostering shared and sustainable growth for a better world MUFG s shares trade on the Tokyo Nagoya and New York stock exchanges For more informat About Us Mitsubishi UFJ Financial Group Inc MUFG is one of the worlds leading financial groups Headquartered in Tokyo and with over 360 years of history MUFG has a global network with over 2 700 locations in more than 50 markets The Group has over 180 000 employees and offers services including commercial banking trust banking securities credit cards consumer finance asset management and leasing The Group aims to be the worlds most trusted financial group through close collaboration among our operating companies and flexibly respond to all of the financial needs of our customers serving society and fostering shared and sustainable growth for a better world MUFGs shares trade on the Tokyo Nagoya and New York stock exchanges MUFG Bank Ltd is Japans premier bank with a global network spanning more than 50 markets Outside of Japan the bank offers an extensive scope of commercial and investment banking products and services to businesses governments and individuals worldwide In Asia MUFG has a presence across 20 markets Australia Bangladesh Cambodia China Hong Kong Indonesia India South Korea Laos Malaysia Mongolia Myanmar New Zealand Pakistan Philippines Singapore Sri Lanka Taiwan Thailand and Vietnam It has also formed strategic partnerships with some of the most prominent banks in Southeast Asia further augmenting its unrivalled network across the region VietinBank in Vietnam Krungsri in Thailand Security Bank in the Philippines and Bank Danamon in Indonesia MUFG Global Service Private Limited Established in 2020 MUFG Global Service Private Limited MGS India Formerly known as MUFG Enterprise Solutions India Private Limited is 100 subsidiary of MUFG Bank Ltd having offices in Bengaluru and Mumbai MGS India has been set up as a Global Capability Centre Centre of Excellence to provide support services across various functions such as IT KYC AML Credit Operations etc to MUFG Bank offices globally With a current headcount of above 1000 MGS India has plans to significantly ramp-up its growth over the next 18-24 months while servicing MUFGs global network across Americas EMEA and Asia Pacific About the Role Position Title Sr Analyst Corporate Title Sr Analyst Location Bangalore Job Profile Purpose of Role Responsible for the daily processing supervision and control of workflow for the daily functions transactions pertaining to the various products related to the department Be seen as supporting the Head of Department in smooth and proper execution of operations of the Department Supervise and oversee the teams development and provide training where required as proposed by the Head of Department to ensure high level of job knowledge and role coverage Main Responsibilities Process Perform the duties of Maker checker for the activities assigned diligently Understand the process policies of the Bank and adhere to the needs Work closely with the overseas branch to process execute the transactions as per accuracy quality standards SLAs of the Bank Learn the system functions and adhere to the controls Support overseas branches to resolve operational incidents reporting if any Provide suggestion s to improve streamline the operational processes Customer Develop and maintain strong stakeholder management with key stakeholders within MUFG Support and resolve customer enquiries and provide excellent customer service Work in partnership with Compliance to understand relevant operational guidelines MUFGs standard procedures and local regulations and assess the impact on the daily operations workflow Work in partnership with the wider operations team for information sharing and to ensure that transactions are processed accurately and in a timely manner To support developmental projects relating to the Department People Provide guidance and support to more junior members of the team Assist in the training and development of individuals to ensure a high level of job knowledge Other Control Perform the checking process on operational issues escalated by the less experienced members of the team Perform the reconciliation of any daily pending transactions Support the Head of Department in determining the level of support on current MUFG product offerings by carrying out reviews on resourcing issues internal policies workarounds and system capabilities Support the Head of Department in achieving the departments KPIs set by the Branch Management Support in managing the risk profile for the department Support internal and external audits within the department by preparing documentation as required Maintain good working knowledge of industry trends products relevant laws and regulations Adhere to all company policies as well as guidelines Candidate Profile Minimum 4 to 10 years of relevant experience in managing remittances and other payment products Strong PC skills MS Office Knowledge of SWIFT message types and Payment Systems GPP CHAPS SEPA RTGS etc Extensive experience in Account opening process static data maintenance process customer data management Exposure to clearing and payment processes Both inward and outward Understanding various system application used for clearing deposit booking remarks The experience shall be updated according to the department Exposure to regulatory guidelines related to domain Good interpersonal skills to deal courteously and effectively with others Attention to details