Answering Customer Inquiries Responding to customer questions concerns and complaints via phone email chat or other channels Problem Resolution Troubleshooting technical issues resolving product or service problems and finding solutions to customer issues Customer Communication Maintaining clear concise and professional communication with customers building rapport and ensuring a positive customer experience Order Processing and Management Processing orders managing returns and handling customer accounts Record Keeping Maintaining accurate records of customer interactions issues and resolutions Product Knowledge Staying informed about company products and services and providing accurate information to customers Escalation Knowing when and how to escalate complex issues to appropriate personnel Feedback Collection Gathering customer feedback and reporting it to relevant teams for improvement Job Type Full time Pay 15 000 00 - 30 000 00 per month Benefits Health insurance Leave encashment Life insurance Provident Fund Application Question s Do you have international BPO experience Language English Required Work Location In person

📌 Customer Service Representative (Punjab)
🏢 TaskUs
📍 Punjab