Open Position Key Account Manager cum Customer Relationship Manager Location Malad West Mumbai Experience 2 Years to 5 Years Qualification Bachelor s degree in Marketing and Business Administration Only candidates based in Mumbai Suburban locations Dahisar to Dadar should apply for the Position We are working 6 days i e from Monday to Saturday Build and maintain strong relationships with key clients understanding their needs and goals Act as the liaison between clients and our product and development teams to ensure client requirements are met Develop account plans and strategies to drive revenue growth up-sell cross-sell opportunities Collaborate with the customer support team and product managers to tailor our solutions to meet client-specific needs Monitor client satisfaction and address any issues or concerns promptly Provide regular reports and updates to internal teams and clients Keep a track of customers renewal billings and milestone-based payments Share consolidated platform usage reports internally discuss ways to improve ROI for the customers the company Follow up on the payments in coordination with the Projects Finance Team Ensure all foreseen challenges in upcoming billings renewals are resolved in time Renewal agreements are signed in-time Requirements Bachelor s degree in business Marketing or Computer Science Proven experience in key account management or strategic account management within the SaaS industry Excellent communication and interpersonal skills Strong analytical and problem-solving abilities Ability to work independently and as part of a collaborative team Knowledge of HR function-specific solutions and SaaS platforms Job Types Full time Permanent Pay 420 000 00 - 720 000 00 per year Benefits Provident Fund Work Location In person

📌 Key Accounts Manager / Customer Relationship Manager (Maharashtra)
🏢 Violet Infosystems Private
📍 Maharashtra