As a Customer Care Executive Voice Process you will engage with customers through inbound and outbound calls addressing inquiries resolving concerns and ensuring a top-tier experience for passengers of a prominent global airline brand Competitive CTC up to 16 500 per month plus Incentives Requirements Graduates and undergraduates welcome 0-1 year of experience freshers encouraged - Gurugram Location Strong verbal communication abilities in English Openness to work in rotational or odd-hour shifts Key Responsibilities Professionally handle customer calls Voice process Resolve queries complaints and service issues Provide accurate product and service information Maintain high call quality and process standards Log interactions systematically Escalate complex issues as needed Meet daily and weekly performance targets What We Offer Transportation provided during odd-hour shifts Six-day work week Competitive CTC up to 16 500 per month plus Incentives Opportunity to collaborate with a premium global airline brand Energetic and growth-oriented work environment Ready to embark on a rewarding career journey Share your resume with us at Ajay Bhakuni igtsolutions com or contact us at (phone hidden) whatsapp It is our policy to provide equal employment opportunities to all individuals based on job-related qualifications and ability to perform a job without regard to age gender gender identity sexual orientation race religion creed national origin disability genetic information veteran status citizenship or marital status and to maintain a non-discriminatory environment free from intimidation harassment or bias based upon these grounds Job Type Full-time Pay 15 000 00 - 16 500 00 per month Benefits Health insurance Life insurance Paid time off