As the E-Commerce Operations Manager you will own the end-to-end operational performance of our online storefront and marketplace platforms You will be the driving force behind smooth order fulfilment inventory precision marketplace optimisation and process improvements This role demands exceptional organisational skills attention to detail and a proactive approach to solving challenges in a premium fashion environment Key Responsibilities Shopify Website Management Manage daily updates to product listings promotional banners and collections to ensure freshness and relevance Collaborate with design and marketing teams to enhance user experience and optimise conversion rates Support SEO initiatives by optimising product descriptions keywords metadata and blog content Order Fulfilment Logistics Oversee the complete lifecycle from order placement to delivery including packaging dispatch returns and exchanges Coordinate with artisans third-party logistics and warehouse teams to meet agreed timelines and quality standards Monitor return workflows and track RTO cases actively to minimise loss Inventory Catalogue Management Maintain accurate SKU-level inventory maps ensuring alignment across website warehouse and marketplace inventories Regularly analyse product velocity managing replenishment and clearance strategies Marketplace Omnichannel Operations Manage product uploads pricing strategies and overall presence on platforms like Nykaa Myntra and Ajio Evaluate marketplace performance through analytics recommending actionable improvements Reporting Continuous Improvement Maintain detailed tracking sheets covering orders returns inventory turnover revenue and dispatch timelines Identify bottlenecks and implement process enhancements to reduce cancellations RTO and operational errors Required Skills Experience 2 - 4 years of proven experience in e-commerce operations preferably within fashion or premium brands Hands-on expertise with Shopify and order management systems Unicommerce Vinculum preferred Familiarity with courier and logistics platforms such as Delhivery or Shiprocket Proficiency in data management tools including Excel or Google Sheets dashboards Strong written and verbal communication skills with a problem-solving mindset Preferred Qualifications Prior exposure to fashion or luxury brand marketplaces like Nykaa Myntra or Ajio Basic knowledge of SEO digital cataloguing and online merchandising Experience working in hybrid or in office team environments with a focus on accountability Personal Attributes Ownership mentality with exceptional attention to detail and quality Thrives in a fast-paced process-driven and evolving environment Excellent organisational skills with the ability to multitask and prioritise Work Schedule Location Employment Type Full-time Work Mode Hybrid 4 days WFH 2 days in-office Thane Purpose of Office Days Reviews coordination team meetings Work Days Monday to Saturday Job Type Permanent Pay 22 000 00 - 25 000 00 per month Benefits Flexible schedule Work from home Application Question s Have you managed product listings and operations on marketplaces like Nykaa Myntra or Ajio Are you comfortable maintaining inventory reconciliation across multiple sales channels website warehouse marketplaces Education Bachelor s Required Experience E-Commerce 2 years Required Language English Required Work Location Remote