Description As a Training Specialist at eShop you ll lead the development and delivery of learning solutions that drive organizational growth You ll create and manage training programs across multiple formats - classroom sessions workshops self-paced modules and blended learning experiences Working directly with eShop business units you ll identify training needs and develop targeted solutions that address skill gaps and support business goals Your role demands strong analytical skills to evaluate program effectiveness and demonstrate clear training impact through data-driven metrics You ll integrate learning trends and technologies including Generative AI tools to enhance training content and delivery methods This ensures our learning programs remain relevant and effective in our fast-paced digital retail environment The position includes managing all training logistics - from scheduling and communication to resource allocation You ll coordinate with global teams while maintaining program quality and consistency We seek candidates who combine instructional design expertise with practical facilitation skills and a proven track record in measuring learning outcomes If you re ready to shape the future of learning at eShop and drive meaningful impact through innovative training solutions we want to hear from you Key job responsibilities Key Responsibilities - Conduct thorough training needs assessments to identify skill gaps and development opportunities across eShop departments - Design comprehensive training curricula and learning paths aligned with eShop s strategic objectives - Develop engaging training content including presentations workbooks e-learning modules and job aids specific to eShop operations - Explore and implement Generative AI tools to enhance training content creation and delivery while developing AI literacy training modules for teams - Facilitate instructor-led training sessions both in-person and virtually for global eShop teams - Create and maintain a learning management system LMS to track training completion and certifications - Implement measurement strategies to evaluate training effectiveness and ROI of eShop learning programs - Partner with eShop subject matter experts to ensure technical accuracy of training materials - Manage recent hire onboarding programs and create standardized orientation materials for eShop role - Generate regular reports on training metrics completion rates and participant feedback - Support the development of performance improvement plans and career development frameworks for eShop teams Basic Qualifications - 2 years of design experience - Have an available online portfolio - Experience working with a variety of design tools such as Photoshop Illustrator and InDesign - Experience in prototyping Preferred Qualifications - Knowledge of user-centered design methodologies usability principles web-based information architecture and design - Experience working in a collaborative team and working directly with developers for implementation of designs Our inclusive culture empowers Amazonians to deliver the best results for our customers If you have a disability and need a workplace accommodation or adjustment during the application and hiring process including support for the interview or onboarding process please visit for more information If the country region you re applying in isn t listed please contact your Recruiting Partner

📌 Training Specialist, Learning And Development, éshop (Chennai)
🏢 Amazon
📍 Chennai