Job Title Customer Relationship Executive Company CoreKraft Location Kavunagar Thondayad Mavoor Medical College Rd Kozhikode Kerala 673017 Salary 12 000 - 25 000 per month Incentives Additional Benefits after probation Gym Allowance 1 000 month Timely Bonus 500 month Best Employee Award Job Type Full-time Experience Freshers can apply About the Role We are looking for a motivated CRE to join our growing team at CoreKraft You will be the first point of contact for potential clients handling inquiries providing solutions and ensuring a seamless sales process from lead generation to after-sales follow-up Key Responsibilities 1 Lead Handling Initial Communication Manage enquiries from multiple sources Google SEO calls WhatsApp Instagram and walk-ins Categorize leads based on quality and potential Professionally greet clients and introduce the company Collect detailed client information Name Organization Segment Quantity Event Type Date etc 2 Client Consultation Relationship Building Understand client requirements and offer suitable solutions Share product catalogues and quotations promptly Follow up regularly with non-converted leads to maximize closure Save client numbers and encourage them to save yours Build long-term relationships via greetings on birthdays anniversaries festivals and occasional broadcasts 3 Order Confirmation Process Coordination Upon order confirmation create a WhatsApp group with Sales Lead Client Accountant Designer Production and Delivery teams Share sales order details QR code and bank details proactively Collect 70 advance payment and hand it over to the Accounts team Support other departments to resolve any client-related issues 4 After-Sales Feedback Ensure smooth delivery and client satisfaction Collect client feedback after order completion Encourage referrals and maintain positive post-sales engagement 5 Market Research Strategy Identify competitor strategies and analyze market trends Share insights with management to support strategic decisions Suggest improvements in sales approach and client handling 6 Internal Sales Coordination Participate in regular internal sales meetings Review pipeline pending follow-ups and client feedback Collaborate with the team to improve conversion rates and client satisfaction Skills Qualifications Fluency in English and excellent communication skills Positive follow-up and convincing skills Ability to work in a team and adapt to a fast-paced environment Freshers with a passion for sales are encouraged to apply Why CoreKraft Attractive incentives and bonus structure Employee recognition awards Opportunity to grow with a dynamic team Job Types Full-time Permanent Fresher Pay 12 000 00 - 25 000 00 per month Benefits Cell phone reimbursement Internet reimbursement Paid sick time Paid time off Work Location In person

📌 Customer Relationship Executive (Kerala)
🏢 Core kraft Design & Print
📍 Kerala