Job Type Full-time Rotational Shifts Experience 6 months to 1 year About Company Woodrock Infotech Private Limited is a BPO Business Process Outsourcing company primarily based in Kolkata West Bengal India with a focus on IT services and consulting Established in 2014 the company offers services like back-office operations KPO marketing and customer service aiming to help businesses scale their tech teams and improve their marketing and customer service operations Summary We are looking for a customer-focused and empathetic individual to join our team as a Customer Care Representative for our chat support process The role involves assisting customers with their queries and concerns efficiently and professionally Please note this is a non-sales role no outbound calls or sales targets involved Key Responsibilities Handle incoming customer queries via voice and chat channels Resolve customer issues promptly ensuring a positive customer experience Escalate complex issues to the appropriate department when necessary Maintain records of customer interactions and follow up as needed Requirements Experience as a customer care executive with at least 6 months to 1 year English is mandatory Basic computer knowledge and typing skills Job Type Full time Pay 15 000 00 - 20 000 00 per month Benefits Health insurance Provident Fund Language Hindi Preferred English Preferred Work Location In person

📌 Customer Care Executive (Uttarakhand)
🏢 Recognized
📍 Uttarakhand