Company overview TraceLink s software solutions and Opus Platform help the pharmaceutical industry digitize their supply chain and enable greater compliance visibility and decision making It reduces disruption to the supply of medicines to patients who need them anywhere in the world Founded in 2009 with the simple mission of protecting patients today Tracelink has 8 offices over 800 employees and more than 1300 customers in over 60 countries around the world Our expanding product suite continues to protect patients and now also enhances multi-enterprise collaboration through innovative new applications such as MINT Tracelink is recognized as an industry leader by Gartner and IDC and for having a great company culture by Comparably Your Chance At TraceLink we re building the world s leading digital supply chain platform to help ensure every patient gets the medicines they need safely and on time We re looking for a Senior Program Manager to lead and improve our end-to-end Product Development Lifecycle You ll partner with teams across Product Engineering Architecture Operations Security and more to bring innovative cloud-based solutions from concept to release and beyond This role is about influence collaboration and execution You ll be at the center of complex programs ensuring on-time high-quality delivery while helping TraceLink scale globally What You ll Do Lead cross-functional planning execution and release management for enterprise software solutions Track and communicate project progress risks and dependencies to senior leadership Ensure predictable high-quality releases by coordinating across Product Engineering UX Cloud Operations and other teams Identify and mitigate risks improve processes and implement strategies for faster and safer delivery Document and standardize best practices while coaching teams on adoption Build solid relationships with stakeholders to align priorities and deliver measurable business value What We re Looking For Bachelor s degree in Business Engineering IT or related field 5 years of program management experience in a technical environment Strong understanding of SDLC agile and traditional methods and enterprise software delivery Proven ability to lead large complex programs from inception through rollout Excellent communication documentation and presentation skills Strong problem-solving mindset and ability to balance structure with agility in a fast-paced environment Leadership Attributes Execution Delivers results under pressure removes obstacles and drives measurable outcomes Emotional Intelligence Builds motivated engaged teams and fosters collaboration across a global matrix Critical Thinking Applies systems thinking and disciplined approaches to solve problems and scale processes Preferred Skills PMP or Agile certification Familiarity with Atlassian tools Jira Confluence Experience with GxP in life sciences Working knowledge of modern software platforms At TraceLink you ll be part of a mission-driven team tackling one of the biggest challenges in healthcare eliminating counterfeit drugs and strengthening the supply chain If you re motivated by impact and thrive in a collaborative high-growth environment we d love to talk Please see the Tracelink Privacy Policy for more information on how Tracelink processes your personal information during the recruitment process and if applicable based on your location how you can exercise your privacy rights If you have questions about this privacy notice or need to contact us in connection with your personal data including any requests to exercise your legal rights referred to at the end of this notice please contact Candidate-Privacy tracelink com