NAVAERA Worldwide is a global full-service firm specializing in advanced knowledge management products and services that empower financial organizations to improve operational efficiency manage risk with data-informed decisions detect fraud and gain competitive advantages The privately held company has diverse clients around the world including major corporations in the financial services sector as well as small and medium-sized enterprises At NAVAERA Worldwide we provide potent and scalable business products and solutions to organizations of all sizes Navaera Worldwide has offices located in three continents with global headquarters based in New York Other offices are in Toronto Canada Baroda India The Associate - Production Operations Group POG will support the daily operational stability of software environments including development testing and staging This role involves performing health checks monitoring environment performance documenting findings and assisting in resolving environment-related issues Associates will work closely with DevOps Infrastructure and Product Support teams to ensure smooth delivery operations Responsibilities Perform daily environment checks dev test stage to ensure readiness and availability Monitor logs alerts and system health dashboards to detect issues proactively Record errors and escalate unresolved problems to senior team members or DevOps Infra teams Maintain and regularly update environment readiness checklists and SOP documentation Track environment status and share reports with stakeholders at the start of each workday or sprint Contribute to knowledge bases with troubleshooting steps and lessons learned Participate in incident management for workplace-related issues Assist in root cause analysis RCA and post-mortem analysis of recurring problems Support resolution efforts and document fixes for future reference Work closely with cross-functional teams Development QA DevOps Infra to support environment stability Learn and adopt best practices in environment monitoring automation and incident handling Continuously develop technical and problem-solving skills under guidance from leads Qualifications Skills Bachelor s degree in Commerce Arts Computer Science Information Technology or related field 0-3 years of IT software industry experience fresh graduates with relevant internships projects may apply Basic understanding of software development lifecycle SDLC environments and system monitoring Strong attention to detail problem-solving and documentation skills Good communication skills to interact with stakeholders and team members Familiarity with incident management practices ITIL basics a plus Basic knowledge of Linux command and scripting Job Types Full-time Permanent Pay 400 000 00 - 800 000 00 per year Benefits Health insurance Provident Fund

📌 Associate - Production Operations Group (pog) (night Shift)
🏢 Navaera Software Services Private
📍 Gujarat