Impact Statement Global Credit Finance GCF Loan Operations provides operational support for several GCF products within Finance Loan Servicing Unit LSU Associate is needed to service credit facilities on the Bank s loan accounting system s process related cash transfers and perform reconcilements exception report reviews Primary ResponsibilitiesClosely monitor the team on day to day basis to ensure all SLA s are met and any exceptions are immediately escalated for resolution Supervise a process which performs Deal Closing processing Drawdowns Rollovers Repayments Pre-payments Funding Rate-Fixings Fees and external payments collection of interest Nostro Past Due Reconciliation Initiate cash movements via internal transfer and Fed wire SWIFT Reconcile general ledger demand deposit accounts document discrepancies timely Analyzing and researching items for resolution Processing transactions or resolving exceptions Handles Letters of Credit maintenance Manage Interest and fee logs Handling client queries on Life cycle event Provide client support and training Drive 100 compliance to Process related Policies Guidelines and Controls Be the SME - Handle complex Process related queries and clarifications from the Team members and route these to onshore teams for resolution if required Should have an eye for detail to ensure all documents are processed and reviewed correctly Implement a robust Knowledge Management model including maintenance of SOPs process policy change management training of current joiners and ongoing training of existing Team Ensure timely escalation to the management as and when required Motivate and support the Team Members to meet their Goals and Objectives Self-motivated and flexible with working hours Identify and drive Process improvements and other initiatives Identifying alternatives options and different ways of looking at issues problems and to seek alternative scenario s Ability to identify changes to processes and procedures to improve productivity and efficiency Back up Team depth Ensure backups team depth is on the high side with production backups identified trained on critical work queues Performance feedback Ensure constructive performance feedback is passed on to the Team members layer each month with specific improvement areas documented tracked to closure Escalate where no improvement is noticed Required Skills or CertificationsAround 10 years of experience in Loan Operations Bilateral Agented and Non Agented General understanding of accounting Proficiency with Microsoft Excel Good organizational skills and the ability to prioritize under tight deadlines Prior banking and or lending knowledge beneficial Success CapabilitiesBachelor s degree or similar Candidates with knowledge of loan systems like loan IQ will hold an added advantage Strong interpersonal and communication skills necessary Must be detail oriented with ability to perform general analysis of credit documentation Ability to work with others to accomplish tasks Strong focus on the customer experience Able to build strong open collaborative working relationships Should be comfortable with Bangalore location Should be open with all shifts Including Night Shifts

📌 Corporate Banking Operations, Manager (Karnataka)
🏢 State Street
📍 Karnataka