ZipBooks Software Pvt Ltd is a fast-growing IT solutions company specializing in ERP CRM and customized software solutions We work with businesses across industries to streamline operations improve productivity and enable digital transformation At ZipBooks we believe in innovation teamwork and providing a platform for our employees to learn grow and build impactful careers We are looking for an ERP Support Engineer to provide end-to-end support for our ERP system The role involves troubleshooting user support system monitoring and coordinating with the technical team for issue resolution Location- Ahmedabad Nehrunagar Key Responsibilities Provide first-line ERP support to end users Troubleshoot functional and technical issues in ERP modules Finance HRMS Inventory Sales Purchase etc Assist in ERP implementation testing and upgrades Coordinate with the development team for bug fixes enhancements and new requirements Document user issues resolutions and process improvements Train and support users to maximize ERP utilization Monitor ERP performance and ensure timely resolution of queries Required Skills Strong understanding of ERP systems Tally ERP SAP B1 Oracle ERP or similar Knowledge of SQL database queries preferred Positive problem-solving communication skills Ability to work with end users and understand business processes Qualification BE BTECH MCA MSCIT MTECH BCA Salary Competitive Based on experience Perks Exposure to ERP projects learning workplace growth opportunities Job Type Full-time Benefits Paid sick time Provident Fund Work Location In person