Country India Working Schedule Full-Time Work Arrangement Hybrid Relocation Assistance Available No Posted Date 22-Sep-2025 Job ID 12557 Description and Requirements Basic Function The process consists of sending canned responses to customers on missing forms and certificates A part of job also includes Filter routing of customers emails The key deliverables of the role will include but will not be restricted to the details below Essential Functions Analyze validate identify discrepancies in customer request emails and process transactions as per procedures Resolve customer queries by validating from various applications Should be able to read and interpret customer emails Positive written and verbal communication skills Ability to work on routine standardized transactions Knowledge about the US Insurance industry Ensure that the assigned targets are met in accordance with process SLAs and Internal standards About MetLife Recognized on Fortune magazine s list of the 2025 World s Most Admired Companies and Fortune World s 25 Best Workplaces TM for 2024 MetLife through its subsidiaries and affiliates is one of the world s leading financial services companies providing insurance annuities employee benefits and asset management to individual and institutional customers With operations in more than 40 markets we hold leading positions in the United States Latin America Asia Europe and the Middle East Our purpose is simple - to help our colleagues customers communities and the world at large create a more confident future United by purpose and guided by empathy we re inspired to transform the next century in financial services At MetLife it s Join us

📌 Sr. Insurance Associate (India)
🏢 Important Company of the Sector
📍 India