Job Posting US Process Ticketing Consultant Night Shift Shiloh Travel Tours Pvt Ltd is looking for a US Process Ticketing Consultant to join our team We re hiring for a night shift position with the option to work from Remotely WFH We need a proactive and detail-oriented individual to handle travel ticketing for our US clients Your primary responsibility will be to manage ticketing queries bookings and cancellations using Amadeus and RIYA TBO Portal This role requires robust customer service skills and excellent communication to provide a seamless experience for our clients Responsibilities Handle inbound and outbound calls and emails related to travel bookings Create modify and cancel airline tickets and other travel arrangements Utilize Amadeus GDS and the RIYA TBO Portal for all ticketing and reservation tasks Resolve ticketing issues schedule changes and passenger queries promptly Ensure all travel arrangements comply with company policies and airline regulations Maintain accurate records of all transactions and customer interactions Requirements Proven experience in a travel or tourism-related role with hands-on experience in ticketing Proficiency in Amadeus GDS is a must Familiarity with the RIYA TBO Portal is highly preferred Exceptional communication and interpersonal skills Ability to work independently and efficiently during the night shift Strong problem-solving and organizational skills Job Type Full-time Pay 18 000 00 - 28 000 00 per month Benefits Cell phone reimbursement Health insurance Internet reimbursement Work from home Work Location In person

📌 Ticketing Agent (Kerala)
🏢 Shiloh Travels and Tours
📍 Kerala