Position Title Consultant Learning Management System LMS Associate Reports to Global Head Training - Seva Foundation Location Remote India-based Working Time Full time 40 hours per week with availability during standard office hours to accommodate meetings etc Contract Duration Oct 1 2025 - Sep 30 2026 Background Seva is a global nonprofit eye care organization that transforms lives and strengthens communities by restoring sight and preventing blindness We train local eye care providers and develop self-sustaining eye programs around the world Together we provide critical eye care to underserved communities especially women children and Indigenous peoples Seva has helped 5 million blind people regain their sight in more than 20 countries About the Role Seva Foundation expands access to eye care by scaling up the training and use of ophthalmic support staff and developing sustainable programs in collaboration with our partner hospitals This creates jobs for local women and men and stimulates the economy in their communities Seva conducts live in-person and online blended training workshops Micro-skilling initiatives for eye care professionals around the world doctors nurses technicians managers administrators and other hospital staff to ensure they deliver high-quality eye care at minimal cost to patients in underserved communities Seva is looking for a Consultant Learning Management System LMS Associate with a flair for e-learning technologies and fluency in English Experience in Healthcare or the Education Sector and a willingness to learn and implement competency-based training experience for Eye Care Health workers is required This position is responsible for the support implementation delivery and maintenance of training content assets and other resources used for instructional functions The LMS Associate plays a key role in supporting InSight Seva s e-learning platform and enabling our global team to actively engage 2 000 to 5 000 e-learners and certify 200-500 Knowledge Champions local trainers across partner hospitals in the next 5 years This role helps us deliver impactful training programs online track progress share results with donors and leadership and support our global partner hospitals in strengthening their workforce The LMS Associate will report to Seva s Global Head Training This is a one-year full-time 40 hours a week contractual engagement and will include weekly deliverables Based on the performance the contract may be extended This is a work from home opportunity and the selected candidate needs to have a PC Laptop with strong internet connectivity 4G with 50 Mbps speed and electric power back up for attending live online training sessions Below are the key deliverables and responsibilities which may be revised during this contract by mutual agreement Key Deliverables 1 Identify Manage 200 Knowledge Champions Identify train and engage 200 high-potential professionals from Seva s network of partner hospitals as certified local trainers Knowledge Champions with the goal of empowering them to cascade training to a minimum of 10 and up to 100 additional eye care professionals or community stakeholders Deliverable Knowledge Champions to train 2 000 second-level learners by the end of year and continue to scale in upcoming years 2 Digital Learning Impact and Peer Engagement Improve Seva s LMS-based self-paced learning by achieving at least 50 average course completion across all digital learning programs 30 certification credentialing rate among completers and piloting learner-led engagement e g testimonials peer reviews or student-created content in at least 3 courses tracked using basic LMS analytics Deliverable 1000-2000 e-Learners complete at least one self-paced short course on Seva s InSight platform Core Responsibilities 1 e-Learner Onboarding Support 10 of weekly effort - 4 hours a week User life cycle management Create user accounts Add Remove Deactivate accounts Assign users to team s Assign course s or learning path s Send nudges after high-impact training Gather user feedback and training impact data 2 eLearning Content Management 20 of weekly effort - 4-8 hours a week Use Content Authoring Tool on Seva s InSight LMS Platform to curate and or create content for users aligned to the World Health Organization s Eye Care Competency Framework Upload Learning objectives course descriptors summary videos slides quizzes mind maps and other assets Issue course completion certificates discussion forum posts nudges and boosts 3 Online Training Coordination 20 of weekly effort - 8 hours a week Support live or blended training Zoom logistics reminders recording sessions Schedule and calendar training events online and in-person Manage pre-training during training and post training activities such as sending invitations participant registrations and sending polls and quizzes 4 Certification and Credentialing 10 of weekly effort - 4 hours a week Automatically generate and send course certificates after completion Award digital badges to learners who meet set criteria Create Gamification and Leaderboards using skill badges and experience points 5 Training Data Reporting 10 of weekly effort - 4 hours a week Submit monthly and quarterly reports using Seva s training report template Share learner engagement numbers quiz scores completion rates and more Send reports to stakeholders like executive summary reports of training events webinars and online courses feedback reports and knowledge assessment reports 6 MEAL Integration Monitoring Evaluation Accountability Learning 10 effort Ensure each training monitors Attendance Level 0 Learner feedback Level 1 Pre- and post-training quiz results Level 2 7 Knowledge Champion Tracking 10 of weekly effort - 4 hours a week Support the certification of 200-300 local trainers Track their monthly progress as they each train or teach back 10-100 peers Collect cascade logs showing how many others they taught Levels 0 1 2 - i e Attendance Feedback and pre post training Assessments 8 Storytelling and Communications Support 10 of weekly effort - 4 hours a week Collate and store learner stories testimonials and success case studies Share videos images and testimonials to be used in donor reports and Seva newsletters Qualifications 1 Bachelor s degree or higher in Life Sciences Education or a related discipline 2 Certification in instructional design or educational technology preferred 3 Language Proficiency Fluency in English CEFR Level B2 or above 4 Technical Skills Proficient in Microsoft 365 Google Workspace and Zoom Experience Minimum 1 year as LMS Administrator or Training operations role as eLearning content creator for blended training programs Supporting global or cross-cultural teams preferably across multiple time zones Preferred Desirable Experience Experience in healthcare training or the education sector ideally in Low- and Middle-Income Countries LMICs Exposure to competency-based training frameworks WHO Eye Care Competency Framework Experience supporting large-scale training rollouts 1000 learners Knowledge of training monitoring evaluation and reporting Kirkpatrick model Familiarity with digital badging gamification and peer learning initiatives Attributes Responsiveness Dependability - Responds promptly to learner needs training queries and LMS updates while consistently delivering high-quality outputs and meeting agreed deadlines across Asia Africa Latin America and the USA Fungibility Adaptability - Able to shift between roles in LMS administration content creation training coordination data reporting and communications to meet evolving project priorities in diverse regional contexts Accountability Results Focus - Takes ownership of assigned responsibilities tracks progress against KPIs e g cascade reach course completions and ensures accurate data for MEAL reporting across multiple geographies Initiative Creative Problem-Solving - Proactively identifies ways to improve learner engagement localize content and overcome technical or resource constraints in varied infrastructure settings across Asia Africa Latin America and the USA Camaraderie Cross-Cultural Collaboration - Builds respectful trusting relationships with hospital teams trainers and global colleagues fostering shared mission and mutual support across all four regions Selfless Service Mission Alignment - Acts with compassion and integrity prioritizing the needs of learners and partner communities in line with Seva s values of equity respect and service regardless of location Organizational Discipline - Maintains accurate cascade logs learner engagement data and training records while managing reporting cycles and compliance requirements for partners worldwide Communication Excellence - Delivers explicit concise and culturally sensitive communication in both written and verbal form suitable for training materials nudges case studies and donor updates for audiences in Asia Africa Latin America and the USA Time Zone Flexibility - Adjusts working hours when needed to ensure seamless collaboration and training delivery with teams and partners across these four regions Seva Values Compassion in Action - We do not observe suffering we address it Selfless Service - Service is its own reward Respect - We believe in the fundamental dignity and value of every person Equity - We serve the underserved to ensure all people have access to quality care Fun - We never take ourselves too seriously When you stop laughing you ve stopped living Job Type Full-time Pay 480 000 00 - 540 000 00 per year Benefits Flexible schedule Work from home Application Question s Experience - LMS Admin Do you have at least 1 year of direct experience administering an LMS creating user accounts enrolling learners issuing certificates Exposure - Large Programs Have you supported online or blended training programs with 500 learners in the past two years e g onboarding learners managing live Zoom sessions or tracking completion rates Education - Minimum Qualification Do you hold a Bachelor s degree or higher in Life Sciences Education or a related field Sector Fit Have you worked in the healthcare or education sector ideally with exposure to competency-based training frameworks e g WHO Eye Care Competency Framework Work Location Remote

📌 Consultant, Lms Associate (India)
🏢 Seva Foundation
📍 India