Communication Coach It started with one ridiculously good idea - Create a different breed of BPO We at TaskUs understand that achieving growth for our partners requires a culture of constant motion exploring new technologies being ready to handle any challenge in a moment s notice mastering consistency in an ever-changing world - that s what it takes to get there If that s something you want to be a part of apply today The Communication Coach is responsible for helping Teammates develop language and communication skills The main tasks of the role are the following design develop implement track and measure effectiveness of the learning intervention provided The Communication Coach is also expected to take part in a near hire onboarding program The Communication Coach is expected to be a great communicator with the ability to effectively describe complex ideas and processes to different audiences An effective Communications Coach is highly organized proficient in time management and is comfortable speaking and interacting in front of an audience Responsibilities Conduct a study to identify language and communications training needs Create a plan to prioritize intervention for each type of communication learning need Collaborate with the training manager in creating the Language and Communication training calendar for the year to equip and fill in competency gaps Design develop implement measure effectiveness and track strategic and tactical Leadership and Communications Skills Trainings Schedule and facilitate appropriate coaching sessions Oversee and facilitate workshops and individual coaching sessions when appropriate Prepare training aides such as module summaries videos and presentations Train and guide new employees Develop monitoring systems to ensure that progress of all employees in the program is being tracked Align with the established training strategy and determine the appropriate methodology to be used Partner with external vendors who can help in supplementing internal training courses Qualifications At least 2 years of Language and Communications Coaching Training experience in either the BPO Contact Centre KPO or Digital Marketing industries Solid knowledge and experience in Language specific measures and interventions Excellent facilitation skills Strong English speaking and writing Knowledge and experience on Effectiveness Measures for both language and communications Project Management Skills Stakeholder Management Skills Excellent Coaching Skills Partnership and relationship building skills Call at (phone hidden) share you resume at misha bakshi taskus com Job Types Full time Permanent Pay Up to 700 263 11 per year Benefits Health insurance Provident Fund

📌 Communication Coach (Uttar Pradesh)
🏢 TaskUs
📍 Uttar Pradesh