Experience - 0 - 2 years Location - Jalgaon No of requirement - 1 Education - BCA BSc MCA Any graduation BA B COM Responsibilities of Support 1 Assign calls to L1 L2 L3 support teams looking at the call request and ensure timely resolution 2 Professionally Communicate with the customers reaching the support centre through the call center 3 Resolve calls in individual capacity as well 4 Ensure friendly approach with the customers and ensure timely resolution of support requests up to the satisfaction of the customer 5 Periodically report to the management the current state of support services 6 Enhance internal systems to achieve improved customer satisfaction Requirements - 1 Must be experienced in software support role typically in technical support for cloud-based applications 2 Excellent oral written communication skills 3 Good time management 4 Good Team Player 5 Critical thinker and problem-solving skills Job Types Full-time Permanent Fresher Internship Pay 10 000 00 - 13 000 00 per month Perks Cell phone reimbursement Health insurance Language English Preferred Hindi Preferred Work Location In person

📌 Customer Support Associate (Jalgaon)
🏢 Panthernails Business Solution
📍 Jalgaon