A Customer Relations Executive CRE is responsible for managing and improving customer relationships addressing inquiries resolving complaints and ensuring customer satisfaction Their role is crucial in maintaining a positive brand image and fostering customer loyalty Customer Relations Executive Job Summary The Customer Relations Executive will interact with customers to address their concerns provide product service information and ensure a high level of customer satisfaction They will work closely with different departments to resolve customer issues efficiently Key Responsibilities Customer Interaction Engage with customers through calls emails or face-to-face interactions to provide assistance and information Complaint Resolution Handle customer complaints escalate issues when necessary and ensure timely resolution Customer Support Assist customers with inquiries regarding products services pricing and policies Relationship Management Build and maintain positive relationships with customers to enhance their overall experience Documentation Reporting Maintain records of customer interactions feedback and resolutions for future reference Collaboration Work with sales service and support teams to enhance customer satisfaction Follow-up Conduct follow-ups to ensure customer issues are resolved and gather feedback for service improvement Job Type Full-time Pay 12 000 00 - 20 000 00 per month Advantages Health insurance Leave encashment Paid sick time Provident Fund Education Higher Secondary 12th Pass Preferred Language English Preferred Work Location In person

📌 Customer Relation Executive (cre) (Kerala)
🏢 Popular Mega Motors (India
📍 Kerala