Role Summary We are seeking a energetic English-proficient and motivated Sales Relationship Manager to support our sales operations and manage communication with international clients US Canada The role is office-based and does not involve field work Key Responsibilities Coordinate internally externally for design creation and upload as per process Maintain strong relationships with existing customers including design and quotation sharing Ensure high customer satisfaction through proactive communication and follow-ups Engage in upselling and cross-selling to generate new business Support the business development team to meet sales targets Assist with order processing ensuring accuracy and timely delivery Handle order-related queries and support customers through the order cycle Respond to customer inquiries sharing product and delivery details Create and maintain sales reports on customer interactions orders and activities Collect and analyze customer feedback to enhance service and products Use CRM tools Salesforce preferred to manage leads and follow-ups Ensure individual sales target achievement Conduct market research and competitor analysis Send design mock-ups CAD files progress reports and updates Understand client requirements and purchasing preferences Qualifications Experience Minimum 2 years in sales or customer service Skills Excellent English communication skills Proficiency in MS Office and CRM software Understanding of sales processes and customer dynamics Ability to work efficiently in a fast-paced environment Education Bachelor s degree in Business Marketing or related field preferred Attributes Self-motivated and goal-oriented Capable of working independently What We Offer Competitive salary within specified range Collaborative and supportive work environment Opportunities for professional development and career growth Working Hours 7 30 PM to 4 30 AM Job Type Full-time Pay 30 000 00 - 70 000 00 per month Language English Preferred Work Location In person