Customer Relations Specialist (New Delhi)

Customer Relations Specialist (New Delhi)

31 Jul
|
Valeur Fabtex
|
New Delhi

31 Jul

Valeur Fabtex

New Delhi

Job Title Credit Card Sales Collection Recovery Specialist Male Location Netaji Subhash Place Pitampura Delhi 110034 Company Valeur Fabtex Job Type Full-time Key Responsibilities Generate sales leads for bank credit cards acquire new credit card applications and achieve monthly sales targets Manage the collections of overdue credit card payments follow up regularly with customers to ensure timely recoveries Negotiate with credit card holders for payment settlements or alternate repayment plans Maintain and update records of collection activities payments received pending dues negotiations etc Coordinate with internal teams bank credit department to resolve disputes rectify discrepancies Monitor customer accounts analyze aging reports prioritize accounts based on risk Ensure compliance with relevant regulations company policies and banking credit norms Achieve both sales and collection performance metrics KPIs as specified by management Provide excellent customer service handling customer queries complaints objections effectively and professionally Required Skills Qualifications Education Minimum bachelor s degree in Finance Commerce Business Administration or related field Strong verbal communication and negotiation skills Good analytical skills ability to interpret financial credit data aging schedules Proficiency in MS Office especially Excel comfortable with basic accounting credit software Positive time management organization ability to handle multiple accounts Result-driven persistent able to work under targets pressure Integrity and professionalism ability to deal with sensitive financial information Customer service orientation Preferred Qualifications Experience Prior experience 1-3 years or more in credit card sales banking collections or financial services Experience in managing large delinquent portfolios Familiarity with regulatory framework of credit cards in India Experience working with CRM or collections software Job Type Full-time Pay Up to 22 000 00 per month Benefits Health insurance Paid sick time Provident Fund Work Location In person

📌 Customer Relations Specialist (New Delhi)
🏢 Valeur Fabtex
📍 New Delhi

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