Whether you re at the start of your career or looking to discover your next adventure your story begins here At Citi you ll have the opportunity to expand your skills and make a difference at one of the world s most global banks We re fully committed to supporting your growth and development from the start with extensive on-the-job training and exposure to senior leaders as well as more traditional learning You ll also have the chance to give back and make a positive impact where we live and work through volunteerism Shape your Career with Citi Citi Internal Audit IA provides independent assessments of Citi s control workplace risk management and governance for key stakeholders including Citi s board of directors senior management and regulators We are a global function with over 2 500 professionals providing assurance across all of Citi s businesses We re currently looking for a high caliber professional to join our team as AI Analytics Enablement - Vice President - Hybrid Internal Job Title Vice President - C13 based in Mumbai India Being part of our team means that we ll provide you with the resources to meet your unique needs empower you to make healthy decision and manage your financial well-being to help plan for your future For instance We believe all parents deserve time to adjust to parenthood and bond with the newest members of their families That s why in early 2020 we began rolling out our expanded Paid Parental Leave Policy to include Citi employees around the world We empower our employees to manage their financial well-being and help them plan for the future We have a variety of programs that help employees balance their work and life including generous paid time off packages Team Overview At the forefront of transforming Internal Audit the Digital Solutions and Innovation DSI team is a powerhouse of AI-driven ingenuity We design and deploy cutting-edge AI ML solutions that empower audit professionals to work smarter faster and with deeper insight Our mission is to reimagine how audits are conducted leveraging advanced technologies like Large Language Models LLMs AI agents and cloud-native architectures to deliver scalable intelligent tools that enhance efficiency deepen insights and empower auditors with elevated capabilities for assurance We operate with a startup mindset inside a global enterprise rapidly prototyping iterating and deploying solutions that make a real impact Our culture is rooted in curiosity experimentation and a relentless drive to innovate If you re passionate about pushing boundaries and building the future of audit this is the team for you This role involves performing analytics on AI usage driving the strategic oversight and reporting to senior leadership and ensuring AI capabilities deliver value-added assurance identifying areas of chance for continuous improvement glean broader and deeper insights enable efficiencies and promote better quality and consistency in Internal Audit In addition this role aims to cultivate a thriving culture of AI literacy and accelerate the effective adoption of AI at Internal Audit through the development and delivery of training initiatives Role Overview The AI Analytics Enablement Lead Analyst is a pivotal role focused on overseeing analyzing monitoring and enabling the effective use and continuous improvement of AI capabilities integrated with Internal Audit s applications This role requires a strong understanding of AI ML concepts and techniques including generative AI agile methodologies cloud computing and intelligent chatbots A significant success factor will be the automation and continuous monitoring of AI tool performance robust documentation of metrics and clear impactful communication and presentation of results to pertinent audiences including senior leadership This role requires strong literacy in AI coupled with a creative imaginative forward-looking attitude and a total quality assurance orientation to drive positive and measurable impact on DSI and Internal Audit This role will also be focused on supporting the development and delivery of AI training initiatives encompassing key AI ML concepts and practical application of Citi s and Internal Audit s AI capabilities along with ethical and risk considerations This involves designing tailored curricula and continuously refining training based on feedback to foster a culture of AI literacy and accelerate the effective adoption of AI throughout Internal Audit This is more than a job it s an opportunity to leave an indelible mark on how a global financial institution leverages AI to safeguard its future If you are passionate about innovation possess an unyielding drive for excellence and are ready to empower an entire function with the power of artificial intelligence we invite you to apply Responsibilities Perform in-depth analytics on AI ML usage to understand trends patterns and pain points implementing a sustainable feedback loop to ensure positive continually improving user experiences and tool optimization Monitor and analyze the performance and impact of deployed AI ML tools within the integrated audit systems identifying areas for enhancement to continuously increase adoption Design develop and deliver comprehensive training programs workshops and user documentation for Internal Audit personnel on the effective and ethical use of AI tools and capabilities Prepare and present executive-level status decks and reports on AI tool utilization performance metrics training effectiveness and strategic insights to senior leadership clearly articulating the value proposition and areas for strategic focus Translate complex AI concepts and analytical findings into explicit actionable insights for non-technical stakeholders fostering a deeper understanding and adoption of AI within Internal Audit Continuously gather and synthesize feedback from Internal Audit users to inform continuous improvement of AI tools training content and user support mechanisms Assess current AI ML capabilities and chart a path for continuous improvement of their value and impact based on usage data and user feedback Help shape the direction of machine learning and artificial intelligence capabilities in DSI by providing data-driven insights on user needs and adoption challenges Support the preparation of model risk management MRM documentation related to AI tool performance and accuracy Apply strong project management skills to develop and execute plans for analytics initiatives reporting cycles and training rollouts demonstrating progress toward objectives Utilize excellent communication skills to ideate educate and present internally and externally often at senior levels acting as a key proponent for AI adoption Qualifications 8 years experience in AI ML analytics performance monitoring and enabling user adoption preferably within a financial services or audit context Extensive experience in analytics reporting and visualization for the analysis and presentation of results in Tableau or similar Cognos Analytics experience is a plus Strong understanding of AI ML use cases with experience in analyzing and reporting on their effectiveness and user engagement Extensive experience with data extraction and transformation including testing and using APIs Solid understanding of data structures and data models for effective data analysis and reporting Understanding of conversational AI concepts including intents entities dialogs actions journeys and experiences to analyze chatbot performance and user interactions Understanding of application usability and user experience UI UX to inform effective training and adoption strategies Proven ability to develop and deliver effective training programs and materials to diverse audiences Demonstrable experience working with stakeholders and exceeding their expectations in communication and delivery Possess an innovative forward-looking and imaginative mindset to continually reach for new horizons in AI capabilities Takes responsibility and accountability for planning execution and delivery of analytics and training initiatives Adept at developing new ideas and improving current processes related to AI analytics usage monitoring and training Considers broad implications of decisions to different functions and units Knowledge and Skills Proficiency in data visualization and business intelligence tools such as Tableau IBM Cognos Power BI MicroStrategy or similar Adept at using storytelling to convey complex ideas and results in a visually appealing and easy-to-understand manner Advanced level Python coding for data analysis and ETL process automation Advanced SQL for data querying and extraction Analysis and reporting of AI ML model performance metrics and user engagement Analytics experience over AI machine learning NLP NLU LLMs generative AI or similar Strong orientation for UI UX design Experience developing Figma mock-ups is a plus SaaS environments and cloud computing knowledge is preferable Agile and waterfall project management methodologies JIRA is a plus Excellent presentation public speaking and written communication skills to articulate complex analytical findings benefits and training concepts Familiarity with the Financial Services industry and or auditing practices is a plus Education Bachelor s degree in Data Science Computer Science MIS or related discipline Master s degree is a plus CISA PMP Agile Scrum Cloud Computing Six Sigma or related certifications are a plus This job description provides a high-level review of the types of work performed Other job-related duties may be assigned as required Working at Citi is far more than just a job A career with us means joining a family of more than 230 000 dedicated people from around the globe At Citi you ll have the opportunity to grow your career give back to your community and make a real impact Take the next step in your career apply for this role at Citi today https jobs citi com dei - Job Family Group Decision Management - Job Family Specialized Analytics Data Science Computational Statistics - Time Type Full time - Most Relevant Skills Please see the requirements listed above - Other Relevant Skills For complementary skills please see above and or contact the recruiter - Citi is an equal chance employer and qualified candidates will receive consideration without regard to their race color religion sex sexual orientation gender identity national origin disability status as a protected veteran or any other characteristic protected by law If you are a person with a disability and need a reasonable accommodation to use our search tools and or apply for a career opportunity review Accessibility at Citi View Citi s EEO Policy Statement and the Know Your Rights poster

📌 Ai Analytics & Enablement - Vice President (Maharashtra)
🏢 Citi
📍 Maharashtra