We are looking for a Front Office Associate who will ensure an outstanding guest experience from greeting guests to managing check-ins check-outs handling reservations and coordinating with internal teams like Housekeeping and Concierge Your hospitality education and hands-on year in the field equip you to deliver polished professional service Key responsibilities Greet and welcome guests with a warm professional demeanor Process check-ins and check-outs verify reservations assign rooms issue reissue keys activate deactivate cards Manage reservations handle current modified and canceled bookings via phone email or in person Handle payments accept cash cards checks vouchers balance the cash drawer at shift start and end Maintain records complete guest logs shift reports occupancy and financial records via PMS hospitalityinsights ehl Answer phones and inquiries operate switchboard field calls messages guest requests and resolve basic issues Coordinate with departments liaise with housekeeping and maintenance to ensure room readiness and resolve guest issues Provide guest information share details about amenities local attractions services and transport options Monitor safety and security manage key control follow emergency procedures and report incidents Qualifications 12th pass Localite Siliguri location Experienced candidate 0-1 yrs Freshers can apply must have hotel management course Good communication skills Knowledge of eZee absolute Flexible for night shifts Job Type Full-time Pay 8 000 00 - 10 000 00 per month Benefits Food provided Paid time off Provident Fund Language Hindi Preferred English Preferred Work Location In person

📌 Front Office Associate (Siliguri)
🏢 Sumi Yashshree Hotels and Resorts
📍 Siliguri