Job Title Technical Support Specialist - PC Vicidial Expert Location On-site Remote Specify as required Employment Type Full-Time Permanent Salary 15 000 - 20 000 per month About the Role Are you a tech-savvy problem solver with a passion for troubleshooting and system optimization We are looking for a Technical Support Specialist who can take ownership of PC maintenance Wirefall configurations and Vicidial operations This role is perfect for someone who thrives in dynamic environments and loves getting into the nuts and bolts of IT systems What You ll Do Provide responsive technical support via phone remote access and on-site visits Build and configure systems with Wirefall setups for smooth secure operations Administer and maintain Vicidial dialer systems including campaign setups issue resolution and performance tuning Manage desktop systems across departments ensuring security efficiency and stability Install upgrade and support Windows 10 and 11 systems Diagnose and resolve hardware and software issues including component replacement Create and update documentation for system setups support protocols and IT procedures Work closely with other IT team members to implement upgrades and improvements What We re Looking For Must-Haves Solid experience in IT support or system administration Hands-on expertise with Wirefall configuration and system builds Strong working knowledge of Vicidial dialer systems Proficiency with Windows 10 11 installation and troubleshooting Familiarity with remote desktop tools network setup and PC hardware Robust multitasking and problem-solving skills under pressure Clear and effective communication skills both written and verbal Nice-to-Haves A Microsoft or other IT certifications Prior experience supporting BPOs or call center operations Why You ll Love Working With Us Be part of a tech-driven team focused on innovation and reliability Hands-on experience with industry-standard tools and setups Ample opportunities for career growth and upskilling Work in a supportive collaborative environment where your input matters Competitive salary and a chance to expand your IT expertise daily Ready to take your technical support career to the next level Apply now and join a team that values skill speed and solution-driven thinking Schedule Day shift Monday to Saturday Morning shift Weekend availability Job Types Full-time Permanent Pay 15 000 00 - 20 000 00 per month Work Location In person

📌 Technical Support Specialist (Punjab)
🏢 TIGS Outsourcing
📍 Punjab