Company Optimum Financial Solutions Pvt Ltd Position Customer Relationship Manager Experience 1 to 3 Yrs Education BE BSc IT BMS B Com CTC As per Company norms Location Andheri East Mumbai Work on the tickets assigned Addressing tickets resolved closed in timely manner with proper resolution Responsible update of end-to-end status of the ticket eventually resulting in quality customer service Fluent communication both verbal and written Must be a tech-savvy person Understanding the client queries and responds through Calls Mails effectively Respond to client queries and issues client database software quires add on services Individually responsible for all Pending status Maintaining tickets record MIS reports and individual performance reports Company Profile Optimum Financial Solutions Pvt Ltd is India s leading Financial Solutions provider catering to Financial Intermediaries and Banks with Cloud Based Solutions for Wealth Management Portfolio Tracker and Financial Planning Customer Relationship Management Modules helping them to do business efficiently and Improve productivity The company caters to 600 clients ranging from individual financial advisors to Fortune 500 clients Company Website https optimumfintech com Job Types Full time Permanent Pay 15 000 00 - 25 000 00 per month Benefits Health insurance Leave encashment Provident Fund Work Location In person Speak with the employer 91 (phone hidden)