Designation Chat Support Executive Location Noida The key expectations of the role Respond promptly to customer inquiries via chat providing accurate information and assistance related to our products and services Address customer concerns resolve issues and provide guidance on product usage and benefits professionally and courteously Efficiently manage a high volume of chat conversations on a daily basis while maintaining quality and responsiveness Proactively engage with customers to identify potential leads and opportunities and assist in converting leads into sales Develop a comprehensive understanding of our products and services to effectively address customer queries and promote offerings Maintain accurate records of customer interactions transactions and inquiries for future reference and analysis Gather feedback from customers to identify areas for improvement and enhance the overall chat support experience Work closely with other team members including sales and marketing to ensure alignment and provide support as needed Competencies required Prior experience in chat support or customer service roles is preferred with the ability to handle a large volume of chats effectively Strong understanding of health wellness Ayurveda and Yoga principles and practices Basic understanding of sales principles and the ability to identify and capitalize on sales opportunities Knowledge of MS Office Applications Outstanding communication and interpersonal skills with the ability to build rapport and trust with clients Demonstrated commitment to providing exceptional customer service and satisfaction Ability to multitask and prioritize tasks in a fast-paced environment while maintaining attention to detail Able to multitask prioritize and manage time efficiently Education and Experience Bachelor s degree in business or a related field is preferred A minimum experience of 1-3 years Having Knowledge of women s health and fitness would be preferred Interested candidates may call at 91-(phone hidden) Join us in our mission to promote holistic well-being and empower individuals to live healthier happier lives If you re a proactive communicator with a passion for customer service and sales we invite you to apply for the Chat Support Executive position Start making a difference in women s lives today Please apply now to become our next Chat Support Executive Job Types Full time Permanent Fresher Pay 15 000 00 - 25 000 00 per month Benefits Paid sick time Paid time off Application Question s What are the minimum number of chats handled by you on per day basis Any prior experience in any Healthcare Ayurveda Wellness company How soon will you be able to join Experience Live chat 1 year Required Work Location In person