Overview TekWissen is a global workforce management provider that offers strategic talent solutions to our clients throughout India and world-wide Our client is a company operating a marketplace for consumers sellers and content creators It offers merchandise and content purchased for resale from vendors and those offered by thirdparty sellers Job Title Program Manager I Location Hyderabad Duration 8 Months Job Type Contract Work Type Onsite Use data analyses to develop solutions to improve customer experience and to guide business decision making Identify develop manage and execute analyses to uncover areas of opportunity and present written business recommendations Work with business and tech teams to meet business requirements Build and manage key stakeholder relationships and adapt existing data and digital solutions technologies e g RCA RPA Methodology development Follow established methods on projects drive operational controls for all projects and teams Ensure critical metrics for the Experience Excellence Services are met Handle the collection of customer feedback and identify optimization areas Identify and handle risks in relation to Business Services underpinning business processes Lead initiatives to find opportunities gather high level requirements perform high level system impact analysis and work directly with customer teams to identify and develop business cases and acquire sponsorship Ensure insights from Experience Analytics is provided to relevant partner Responsible for the end-to-end process related to PR creation Approval and PO Amendments Primary responsibilities include managing relationships with different stakeholders such as Corp AP Accounting Payroll Vendor Management and global client s employees Performs analysis on weekly and monthly basis on spend data process inflow invoice related queries for process improvement areas Prepare process metric by studying data and provide deep dive analysis on major contributors Drive effective teamwork communication collaboration and commitment across both Global and India teams Leadership Principles Learn and Be Curious Ownership Insist on the Highest Deep Dive Mandatory Requirements Bachelors Masters MBA with 3-5 years of experience in Procurement Operations and or Accounts Payable Experience in P2P in large multi-national organizations is a must Solid Stakeholder Relationship Management focus both Internal External Strong interpersonal skills - including written and oral communication skills Excellent Microsoft Office skills including a strong working knowledge of Excel Problem solving ability and passion for big data Excellent communication and data presentation skills Education or Certification Bachelors Masters MBA TekWissen Group is an equal opportunity employer supporting workforce diversity

📌 Program Manager I (Hyderabad)
🏢 TEKWISSEN
📍 Hyderabad