About the Job The Red Hat Consulting team is looking for a Technical Service Manager with expertise in hybrid cloud platforms cloud-native development and middleware offerings to join us in Mumbai India In this role you will support our sales efforts for the Indian market You ll work as part of a team responsible for creating solutions and presenting compelling recommendations to Red Hat s customers You ll help our customers invest wisely in solutions that will give them maximum flexibility in the future allowing them to run faster and more efficiently As a Technical Service Manager you ll need to have extensive technical expertise passion for open source thorough understanding of business processes and the ability to identify and create business solutions at the enterprise level You ll also need to have excellent communication and people skills as you ll be a crucial part of the first major experience our customers have with Red Hat What will you do Manage incoming sales inquiries coordinate services team responses and create proposals for customers Work closely with the partners to maximize project value Negotiate rates project costs terms and statements of work SoWs in collaboration with the regional services manager Provide booking forecasts Ensure that appropriate delivery associates are involved in validating scope of engagements with your local services delivery manager Participate in account strategy sessions Meet or exceed assigned sales targets What will you bring Background selling complex customer solutions in a rapidly evolving technology environment 3 years of experience focused on modern application delivery frameworks and platforms like Kubernetes and Docker Red Hat OpenShift Knative Serverless Apache Kafka Istio Service Mesh EKS AKS Mulesoft Jenkins Apache Spark MongoDB etc Extensive experience with Hyperscalers and expertise in cloud consumption models Agile development and DevOps foundation with ability to lead transformation motions Natural storytelling ability with an above-average written and verbal communication and interpersonal skills Advanced presentation skill set with ability to present to executives at large companies Background in consultative customer engagement with a consulting or technology company or organization High level technical experience with cloud native and container technologies Understanding and experience with agile methodologies and organisational and IT transformation Ability to sell solutions in a multiproduct environment Proven ability to work with global cross-functional teams and achieve success for customers Ability to maintain a balance of strategic and tactical skills About Red Hat is the world s leading provider of enterprise software solutions using a community-powered approach to deliver high-performing Linux cloud container and Kubernetes technologies Spread across 40 countries our associates work flexibly across work environments from in-office to office-flex to fully remote depending on the requirements of their role Red Hatters are encouraged to bring their best ideas no matter their title or tenure We re a leader in open source because of our open and inclusive environment We hire creative passionate people ready to contribute their ideas help solve complex problems and make an impact Inclusion at Red Hat Red Hat s culture is built on the open source principles of transparency collaboration and inclusion where the best ideas can come from anywhere and anyone When this is realized it empowers people from different backgrounds perspectives and experiences to come together to share ideas challenge the status quo and drive innovation Our aspiration is that everyone experiences this culture with equal opportunity and access and that all voices are not only heard but also celebrated We hope you will join our celebration and we welcome and encourage applicants from all the beautiful dimensions that compose our global village Equal Prospect Policy EEO Red Hat is proud to be an equal opportunity workplace and an affirmative action employer We review applications for employment without regard to their race color religion sex sexual orientation gender identity national origin ancestry citizenship age veteran status genetic information physical or mental disability medical condition marital status or any other basis prohibited by law Red Hat does not seek or accept unsolicited resumes or CVs from recruitment agencies We are not responsible for and will not pay any fees commissions or any other payment related to unsolicited resumes or CVs except as required in a written contract between Red Hat and the recruitment agency or party requesting payment of a fee Red Hat supports individuals with disabilities and provides reasonable accommodations to job applicants If you need assistance completing our online job application email General inquiries such as those regarding the status of a job application will not receive a reply

📌 Consulting Services Account Specialist (Mumbai)
🏢 Red Hat
📍 Mumbai