To get the best candidate experience please consider applying for a maximum of 3 roles within 12 months to ensure you are not duplicating efforts Job Category Program Project Management Job Details About Salesforce Salesforce is the 1 AI CRM where humans with agents drive customer success together Here ambition meets action Tech meets trust And innovation isn t a buzzword it s a way of life The world of work as we know it is changing and we re looking for Trailblazers who are passionate about bettering business and the world through AI driving innovation and keeping Salesforce s core values at the heart of it all Ready to level-up your career at the company leading workforce transformation in the agentic era You re in the right place Agentforce is the future of AI and you are the future of Salesforce Senior Technical Project Manager Global Office Technology GOT Program Overview As a Senior Technical Project Manager within Salesforce s Global Office Technology GOT program you will serve as a senior individual contributor responsible for leading some of the company s most complex global infrastructure initiatives The GOT program oversees global office expansions lifecycle management technology refresh and critical changes to Salesforce s office IT infrastructure and backbone data center environments You will operate with a high degree of autonomy and accountability partnering across Business Technology BT Platform Engineering BT Product Engineering Enterprise Security Operations and external vendors to deliver infrastructure and security programs from strategy through execution This role requires deep technical fluency strong program leadership and the ability to influence without authority across highly matrixed global teams Your Impact Own end-to-end delivery of large-scale multi-region infrastructure and security programs with minimal oversight Drive scope schedule financials and risk management in alignment with business and technical objectives Anticipate and resolve cross-team dependencies escalations and delivery risks before they impact outcomes Balance competing priorities and constraints while facilitating technical trade-off decisions Establish and reinforce program governance delivery standards and operating rhythms Coach and influence project leads and engineering partners on BT project management best practices Build trusted executive-ready relationships across globally distributed matrixed teams Clearly communicate program status risks and business value to senior technical and non-technical stakeholders Required Experience Skills 5-8 years of progressive experience in technical program or project management with demonstrated IC-level ownership of complex initiatives BS BA in Information Technology or equivalent practical experience Strong working knowledge of Agile delivery methodologies and hybrid delivery models for infrastructure programs Proven success leading enterprise infrastructure and or security programs at scale Exceptional communication skills with the ability to synthesize and present complex technical topics clearly Demonstrated ability to operate independently drive execution and deliver results in ambiguous environments Strong stakeholder management negotiation and conflict resolution skills Ability to articulate business impact customer value and technical outcomes to senior audiences High emotional intelligence and a collaborative leadership style Project Management Expertise Scope schedule and dependency management Financial forecasting and budget tracking Risk issue and change management Resource and capacity planning Desired Experience Skills Experience with the Salesforce platform and internal BT services Public cloud experience AWS GCP Azure and infrastructure-as-a-service IaaS Knowledge of enterprise networking internet technologies and relational databases Active PMP and or Agile Certified Practitioner ACP certification Senior TPM Role Expectations Recognized as a subject-matter expert in technical program delivery Influences outcomes across organizations without formal authority Owns programs with high ambiguity scale and business impact Raises the bar for delivery rigor operational excellence and cross-team collaboration Unleash Your Potential When you join Salesforce you ll be limitless in all areas of your life Our benefits and resources support you to find balance and be your best and our AI agents accelerate your impact so you can do your best Together we ll bring the power of Agentforce to organizations of all sizes and deliver amazing experiences that customers love Apply today to not only shape the future but to redefine what s possible for yourself for AI and the world Accommodations If you require assistance due to a disability applying for open positions please submit a request via this Posting Statement Salesforce is an equal chance employer and maintains a policy of non-discrimination with all employees and applicants for employment What does that mean exactly It means that at Salesforce we believe in equality for all And we believe we can lead the path to equality in part by creating a workplace that s inclusive and free from discrimination Any employee or potential employee will be assessed on the basis of merit competence and qualifications - without regard to race religion color national origin sex sexual orientation gender expression or identity transgender status age disability veteran or marital status political viewpoint or other classifications protected by law This policy applies to current and prospective employees no matter where they are in their Salesforce employment journey It also applies to recruiting hiring job assignment compensation promotion benefits training assessment of job performance discipline termination and everything in between Recruiting hiring and promotion decisions at Salesforce are fair and based on merit The same goes for compensation benefits promotions transfers reduction in workforce recall training and education