Who Can Apply We welcome applications from a wide range of candidates who are enthusiastic about building a career in customer service and the BPO industry As part of our growing team we are hiring dynamic and customer-oriented professionals for our voice Process who can communicate fluently in english and can speak hindi fluently Any Graduate 12th PUC passed - from any stream or discipline Candidates with active backlogs - are also eligible Freshers - looking to start their career in the BPO sector or EXP Experienced professionals - from any customer service background Job seekers looking for immediate joining INDUSTRY BANKING - BFSI Role Customer Support Executive - BANKING PROCESS Work Location Bangalore - Whitefield Prestige shantiniketan crescent 3 Job Type Full time Mode of Work Work from Office Total Openings 170 For more details contact HR Hashir (phone hidden) Email hashir jafar cogenteservices com Interview venue Time from 9 00am Onwards 24th NOV to 28th NOV CONTACT HR Shabaaz post reaching the interview location - (phone hidden) (phone hidden)



Venue 11th Floor Cresent 3 building Prestige Shantiniketan Next to Nexus Mall Hoodi Whitefield Entry from gate no 2 Map https tinyurl com 3bscunzd Please refer to the below map location for route guidance and office infra view https youtu be 4OfivgeCrr4 si fc5chL7xZLCUEzMe What Is Expected from the Role Handle inbound call to assist customers with their queries or concerns No MTI or basic understanding - Clear and fluent speech essential Communicate effectively in multiple languages to address customer needs Maintain a positive empathetic and professional attitude at all times Follow up on customer interactions and ensure resolution of issues within TAT Turnaround Time Key Responsibilities Provide voice-based support to customers in multiple languages Troubleshoot basic queries related to products services or accounts Deliver high-quality service by maintaining call quality efficiency and customer satisfaction Escalate complex issues to the appropriate department team Ensure confidentiality and security of customer information Meet and exceed daily weekly performance targets KPIs Regards HUMAN RESOURCE TEAM Job Types Full-time Permanent Fresher Pay 22 700 00 per month Benefits Flexible schedule Health insurance Life insurance Work Location In person

📌 Cse (customer Service Executive) (Karnataka)
🏢 Cogent e services
📍 Karnataka