Key Responsibilities 1 Lead Management Qualification Handle inbound and outbound calls WhatsApp inquiries walk-in leads and online enquiries Qualify leads based on budget location preference and buying readiness Maintain high lead-conversion ratios by ensuring timely follow-ups Customer Engagement Provide detailed project information to clients including pricing amenities location advantages and unit availability Understand customer requirements and recommend the right project unit options Build rapport with prospects to ensure positive engagement and interest Appointment Site Visit Scheduling Fix appointments and coordinate site visits with the sales team and clients Ensure clients receive accurate directions project details and visit confirmations Follow up with clients post-visit to gather feedback and drive conversions Coordination with Sales Marketing Teams Work closely with sales executives to hand over qualified leads for closure Coordinate with marketing for quality leads campaign performance and digital enquiries Provide inputs on lead quality customer preferences and market trends Customer Experience Follow-up Ensure professional communication and deliver an excellent customer experience Handle customer objections and queries with clarity and confidence Maintain continuous engagement with warm leads to convert them into site visits Qualifications Skills Required Education Any Degree or Diploma MBA in Marketing is an added advantage Experience 3-7 years of experience in real estate pre-sales telecalling or customer engagement roles Experience handling luxury residential commercial project leads is preferred Technical Communication Skills Solid communication English Tamil Hindi as required and interpersonal skills Excellent telecalling skills with persuasion and negotiation ability Knowledge of CRM tools MS Office WhatsApp Business and lead management systems Ability to understand real estate layouts pricing location maps and USPs Key Competencies Lead Qualification Management Strong Customer Handling Skills High Follow-up Discipline Persuasion Relationship Building Time Management Multitasking Target Achievement Mindset Job Types Full-time Permanent Pay 240 000 00 - 360 000 00 per year Benefits Cell phone reimbursement Commuter assistance Health insurance Paid sick time Provident Fund Work Location In person

📌 Senior Presales Executive (Tamil Nadu)
🏢 Dhruvan Ford
📍 Tamil Nadu