Experience 2-5 years Job Type Full-time Are you a skilled IT professional with strong expertise in Windows systems troubleshooting and user support Join our dynamic team as a Windows L2 Support Engineer and play a key role in ensuring smooth IT operations for our enterprise environment Key Responsibilities Provide advanced technical support for escalated Windows 10 11 and Windows Server issues Troubleshoot OS-related problems including boot failures BSODs performance issues and system errors Manage Active Directory tasks user accounts groups permissions password resets and GPO troubleshooting Support network connectivity troubleshooting including DNS DHCP VPN Wi-Fi and firewall issues Troubleshoot and support Microsoft Office O365 business applications and software installations Handle SCCM Intune-related issues such as patching deployments compliance and device enrollment Resolve endpoint security alerts antivirus issues and ensure device compliance Support hardware issues on desktops laptops and peripherals Perform system monitoring performance tuning and routine maintenance activities Document incidents resolutions and follow standard operating procedures Collaborate with L1 L3 Network and Security teams for escalations Deliver high-quality customer service and maintain robust communication with end users Technical Skills Required Windows OS 10 11 Windows Server basics Active Directory Group Policy SCCM Intune Endpoint Manager Networking fundamentals DNS DHCP TCP IP VPN Microsoft Office O365 troubleshooting Antivirus endpoint protection tools Remote support tools RDP TeamViewer etc Basic PowerShell knowledge added advantage Ideal Candidate Strong analytical troubleshooting skills Excellent communication and customer-handling skills Ability to work independently and in a team Willingness to learn and adapt to new technologies Job Type Full-time Pay 25 000 00 - 40 000 00 per month Application Question s what is your current salary and expected salary Experience total work 4 years Preferred Work Location In person

📌 WindowsSupport Engineer (New Delhi)
🏢 Rupanshu Jain Creations Pvt.Ltd
📍 New Delhi