Company Description Who We Are Cint is a pioneer in research technology ResTech Our customers use the Cint platform to post questions and get answers from real people to build business strategies confidently publish research accurately measure the impact of digital advertising and more The Cint platform is built on a programmatic marketplace which is the world s largest with nearly 300 million respondents in over 150 countries who consent to sharing their opinions motivations and behaviours We are feeding the world s curiosity The Trust and Safety Analyst Sr Analyst position is a key role within the Operations function at Cint We are a fast-paced organization and are redefining the online market research industry Candidates with a can-do attitude and a proactive and hands-on approach to business will thrive in this environment and will be met daily with new opportunities to facilitate the company s growth Enthusiastic team players will quickly be able to make their mark in our demanding but stimulating environment where creativity initiative and hard work are rewarded This role is a remote working position and the candidate will be working US EST hours Role Purpose and Responsibilities Communicate and liaise with different departments to handle incoming requests and quality escalations Prepare reports and share insights into quality findings as part of quality investigations Drive and or be a part of quality programs related to suppliers clients etc Proactively monitor and track internal data and statistics to identify and troubleshoot unusual spikes dip in traffic at the supplier client and or user level Contribute by sharing inputs towards development of new tools and products Update product and internal documentation regularly Explore avenues plan and ideate to improve the overall quality function Qualifications 2-3 years minimum experience in the Market Research service industry preferred Enterprising curious and enthusiastic to learn new tools and processes Data Analysis able to spot patterns and irregularities within data sets of different sizes Making Order out of Chaos Highly organized and proactive you are good at keeping on top of your work by tracking and progressing many different tasks at once in a fast-paced busy environment Have a commercial mindset to understand the impact of actions Team player with the ability to communicate clearly and build strong and trustworthy relationships with different stakeholders Proficiency in written and oral communication in English Technical requirements Tech-savvy with proficiency in using MS-Office products - key features expertise Excel V-lookups Pivot tables with filtering formulas etc De-duplications checks Experience in handling Market Research data checks and validation Ability to manipulate large files Provide transparent concise feedback on data findings Add suggestions on needed improvements Knowledge of Sampling criteria and panel handling is a big advantage Additional Information LI-PU1 LI-Remote Our Values Collaboration is our superpower We uncover rich perspectives across the world Success happens together We deliver across borders Innovation is in our blood We re pioneers in our industry Our curiosity is insatiable We bring the best ideas to life We do what we say We re accountable for our work and actions Excellence comes as standard We re open honest and kind always We are caring We learn from each other s experiences Stop and listen every opinion matters We embrace diversity equity and inclusion More About Cint We re proud to be recognised in Newsweek s 2025 Global Top 100 Most Loved Workplaces reflecting our commitment to a culture of trust respect and employee growth In June 2021 Cint acquired Berlin-based GapFish - the world s largest ISO certified online panel community in the DACH region - and in January 2022 completed the acquisition of US-based Lucid - a programmatic research technology platform that provides access to first-party survey data in over 110 countries Cint Group AB publ listed on Nasdaq Stockholm this growth has made Cint a strong global platform with teams across its many global offices including Stockholm London New York New Orleans Singapore Tokyo and Sydney www cint com Additionally in a world of AI we want our candidates to understand our approach to the use of AI during the interview and hiring process so we d appreciate you reading our