Roles ResponsibilitiesNew customer onboarding Be able to understand the nature of client issues and resolve them in a timely and efficient manner Responsible for resolving client issues via Live Chat Email Phone and Remote software Self-motivated and be team player Maintain policies and procedures when working with clients and provide appropriate information Collaborate with team members on knowledge transfer procedures and standards Maintain accurate records of daily communications and issues resolve RequirementsStrong verbal and written communication skills in English Local language Good computer knowledge Self-motivated and a team player Excellent attendance and punctuality Excellent customer service skills Laptop with reliable Internet Connection and Mobile Handset to operate company number Preferable if he is aware of Hospitality Industry