Job Title Service Coordinator Customer Support Executive Location Chennai Kattupakkam Poonamalle Thirumazhisai Job Type Full time Required Skills Strong communication skills - Tamil English Hindi is an added advantage Proficiency in MS Office Excel Word Outlook PowerPoint for documentation and reporting Ability to multitask and coordinate with multiple teams Service Technical Production BD Accounts Organized detail-oriented and process-driven Roles Responsibilities Handle customer complaints and queries via Email WhatsApp Coordinate and monitor Service Engineers through WhatsApp Manage AMC Warranty scheduled customers using existing Excel trackers Follow up with customers from Quotation to Purchase Order PO stage using Excel funnel Ensure Payment follow-up collections as per existing Excel records Maintain daily documentation filing and e-filing of records Raise material requests to the Technical Manager based on engineer requirements with HOD approval Plan installations based on Production approval and send completion reports Submit Monthly Quarterly Invoice booking data to HOD Submit Monthly Order Invoice Booking data to HOD Prepare Weekly Receivables report for Accounts Share Weekly Invoice booking projections with the Business Development team Collect Equipment Performance Letters from customers after every supply Ensure adherence to service processes and documentation standards for the Coordinator role Maintain compliance with document control and existing processes Job Type Full-time Pay 9 391 24 - 32 686 21 per month Work Location In person

📌 Sales Coordinator/customer Service (Tamil Nadu)
🏢 Ation Thynkk Internet Private
📍 Tamil Nadu