Position Title Customer Support Executive Years of Experience 2 Years Work Model Work From Office Location Bhopal Industry Preference will be given to candidates with experience in the camera photography or video industry Key Responsibilities Customer Experience Management Oversee and enhance the overall customer experience across multiple touchpoints including email chat and phone interactions ensuring high satisfaction and prompt issue resolution Lead Generation Conversion Identify potential leads engage effectively and convert them into loyal customers through strategic communication and relationship-building Inside Sales Support Collaborate with the sales team to facilitate lead conversions providing necessary technical and sales support to achieve targets Conduct dealer visits as required to strengthen partnerships and enhance sales performance Qualifications Strong communication and presentation skills Prior experience in dealer support customer training or technical support within a service-oriented industry Proficiency in using diagnostic tools equipment and software for troubleshooting and repairs Familiarity with routine maintenance procedures for drones cameras and other electronic devices Job Type Full time Pay From 20 000 00 per month Application Question s Current CTC Expected CTC notice period Experience Customer support 1 year Required Language English Required Work Location In person