Sales Booking Coordinator - Roles Responsibilities Primary Role Act as the first point of contact for customers managing inquiries converting leads into confirmed bookings and ensuring a seamless client experience Key Responsibilities Lead Management Follow-ups Handle inbound outbound customer inquiries calls WhatsApp social media walk-ins Respond promptly with accurate details of packages pricing and services Maintain CRM records of leads and their status Sales Conversion Understand client needs and suggest suitable rooms packages Persuade potential clients with offers add-ons and upselling options Consistently meet and exceed monthly booking targets Customer Engagement Relations Build trust through professional and friendly communication Provide venue tours physical virtual to increase conversion chances Maintain robust relationships with repeat customers and referrals Coordination with Teams Work closely with the operations team to ensure smooth execution of booked events Share customer requirements decorations cakes add-ons timings clearly Reporting Analysis Track daily leads conversions and cancellations Prepare weekly booking reports for management Suggest improvements in sales strategies and customer approach Professionalism Discipline Maintain punctuality and consistency in follow-ups Uphold company values while representing the brand Job Type Full-time Pay 15 000 00 - 20 000 00 per month Work Location In person Speak with the employer 91 (phone hidden)