Key Responsibilities Contact customers for EMI or loan repayment follow-up Visit customers with overdue payments for recovery Maintain and update daily collection reports Negotiate payment terms with customers if needed Ensure timely recovery of outstanding dues Handle and resolve basic customer payment queries Escalate difficult or non-responsive cases to seniors Follow company collection policies and legal guidelines Business Targets Achieve monthly and weekly collection targets set by the company Reduce delinquency rates DPD in assigned accounts Improve bucket-wise recovery e g 30 60 90 DPD Meet field visit targets number of visits per day week Support in achieving overall portfolio quality of the branch Required Skills Good communication and negotiation skills Basic understanding of loans EMIs and recovery process Field collection experience preferred Honest self-driven and target-oriented Basic computer knowledge Excel apps etc Qualifications Minimum 10th 12th Pass Graduate preferred Prior experience in NBFC BFSI sector is a plus Other Requirements Two-wheeler with valid driving license mandatory for field work Willingness to travel in the assigned area or district Mobile phone for collection app usage GPS etc Job Type Full time Pay 12 000 00 - 16 000 00 per month Benefits Commuter assistance Internet reimbursement Provident Fund Work Location In person

📌 Collection Executive (Kerala)
🏢 Cherussery Credits Private
📍 Kerala