We are seeking a detail-oriented and customer-focused Reservations Consultant with a background in the travel or hospitality industry The ideal candidate will be responsible for handling reservation inquiries booking travel arrangements and delivering exceptional customer service to clients Key Responsibilities Handle customer inquiries related to reservations via phone email or online platforms Make and confirm reservations for flights hotels tours and other travel-related services Provide accurate information on pricing availability and itinerary options Modify or cancel reservations as requested by customers adhering to company policies Maintain up-to-date knowledge of products destinations and promotions Ensure a high level of customer satisfaction by providing timely and professional support Process payments and ensure accurate documentation of bookings Maintain records of all customer interactions and transactions Achieve individual and team targets related to sales and customer service metrics Qualifications and Skills Minimum 2 years of experience in reservations travel consulting or customer service Working knowledge of reservation systems Amadeus Sabre Galileo Strong verbal and written communication skills Excellent organizational and multitasking abilities Customer-centric approach with problem-solving skills Preferred Experience in travel and tourism or related industries Knowledge of additional languages Schedule Day shift Job Types Full time Permanent Benefits Cell phone reimbursement Paid sick time Provident Fund Language English Required Work Location In person

📌 Reservations Consultant (Tamil Nadu)
🏢 AROOHA HOLIDAYS
📍 Tamil Nadu