Only Female can Apply II Kalindi Kunj II Requirements 1 Education - Graduation or Above Completed in any field 2 Skills - Excellent communication and interpersonal skills - Ability to empathize with customers and resolve issues - Strong problem-solving and analytical skills - Proficiency in customer support software and tools - Ability to work in a fast-paced environment and manage multiple customer interactions 3 Experience Previous experience in customer support or a related field is often preferred Responsibilities 1 Respond to Customer Inquiries Answer customer questions and concerns via phone email chat or social media 2 Resolve Customer Issues Troubleshoot and resolve customer complaints and issues in a timely and professional manner 3 Provide Product Information Offer detailed information about products or services to customers 4 Document Customer Interactions Record customer interactions and feedback in a CRM system or other database 5 Escalate Complex Issues Escalate complex or technical issues to senior support agents or specialized teams 6 Follow-up with Customers Follow up with customers to ensure issues are resolved and they are satisfied with the support provided 7 Identify Areas for Improvement Identify areas for improvement and provide feedback to improve products services or support processes Key Traits 1 Patient and Empathetic Remain calm and composed under pressure and empathize with customers frustrations 2 Excellent Communication Clearly and effectively communicate with customers both verbally and in writing 3 Problem-Solving Analyze problems and provide effective solutions 4 Adaptable Adapt to changing customer needs priorities and processes Customer support representatives play a critical role in building customer loyalty resolving issues and providing a positive customer experience Basic Information - Salary - 15k to 25k Incentive Timing - 9 30AM TO 6 30PM Working days - Six days Job type- Full time and work from office Only Drop cv at Nine three one nine three double six zero two nine Regards HR Team Job Types Full-time Permanent Pay 18 000 00 - 25 000 00 per month Perks Cell phone reimbursement Work Location In person Speak with the employer 91 (phone hidden)

📌 Sales Support Assistant (New Delhi)
🏢 sellngrow
📍 New Delhi